Digital Communications Officer

Journey Recruitment Ltd; Wokingham; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A recruitment agency seeks a Digital Communications Officer to enhance digital communications, focusing on email marketing and performance reporting. In this 12-month contract role, you will create and manage email campaigns using Salesforce Marketing Cloud, source and repurpose content, and monitor campaign performance. The position is primarily remote (4 days home, 1 day office) with a salary ranging from £33,000 to £35,000 based on experience. This role offers extensive benefits including private healthcare and 25 days holiday.

Benefits

25 days holiday

Private healthcare and dental cover

Salary sacrifice schemes

Pension scheme

Company sick pay scheme

Life assurance

Performance Related Pay scheme

One paid volunteering day per year

Qualifications

• Proven experience creating and managing email marketing campaigns.
• Hands-on experience using Salesforce Marketing Cloud (essential).
• Proficient in creating and editing email campaigns using HTML.

Responsibilities

• Create, manage and optimise email campaigns for members and partners.
• Source, write and repurpose content for email communications.
• Monitor and report on email performance, making data-led recommendations.

Skills

Email marketing campaigns

Salesforce Marketing Cloud

HTML

Written and verbal communication

Data analysis

Organizational skills

Attention to detail

Collaboration

Job description

Ready to take the next step in your digital communications career? Do you have hands‑on experience in Salesforce Marketing Cloud to deliver engaging, data‑driven email campaigns?

We are recruiting a Digital Communications Officer on behalf of our fantastic client based on the outskirts of High Wycombe. This is a 12‑month fixed‑term contract.

This role will play a central part in delivering engaging, data‑led digital communications, with a strong focus on email marketing, content creation and performance reporting.

The postholder will work closely with colleagues across the organisation, helping to improve engagement through email, social media and digital channels.

This is a mainly remote role with 4 days working from home and 1 day being office based. 35 hour week. The salary for this role is £33,000–£35,000 dependent on experience.

Key responsibilities for the Digital Communications Officer are:

• Create, manage and optimise email campaigns for members, corporate partners and employees using Salesforce Marketing Cloud
• Source, write and repurpose content for email communications
• Maintain and improve email templates to maximise engagement
• Monitor and report on email performance, making data‑led recommendations
• Act as a go‑to resource for colleagues on email best practice
• Create visual content to support the Graphic Designer and Social Media team
• Contribute to website updates and wider digital engagement initiatives
• Support internal projects, including content, marketing and communications strategy

Skilled required for this Digital communications Officer role are:

• Proven experience creating and managing email marketing campaigns
• Hands‑on experience using Salesforce Marketing Cloud (essential)
• Proficient in creating and editing email campaigns using HTML
• Strong written and verbal communication skills
• Data literate, able to analyse performance data and present findings clearly
• Strong organisational skills, with the ability to multi‑task and prioritise workloads
• A keen eye for detail and a strong commitment to accuracy and quality
• Confident working collaboratively with a range of internal stakeholders

Benefits:

• 25 days holiday (excluding all public holidays). This increases after four years' service.
• Private healthcare and dental cover
• Salary sacrifice schemes - pension, cycle to work scheme, additional annual leave (up to 10)
• Pension scheme.
• Company sick pay scheme.
• Life assurance at four times the salary.
• Performance Related Pay (PRP) scheme.
• One paid volunteering day per year.

Don't miss this opportunity to showcase your digital communications skills and make an impact. Apply now and help drive engaging, results‑focused campaigns.