Digital Account Director - Digital Signage (Managed Services)

TurnerFox Recruitment; East Midlands; On-site; GBP 125,000 - 150,000; Full time

Job summary

A multi-disciplinary marketing group seeks a Digital Account Director to enhance client relationships and drive growth through managed digital signage services. The ideal candidate will possess proven experience in delivering large-scale digital signage programmes and managing high-value contracts. Responsibilities include developing senior client relationships, leading proposal creation, and coordinating teams to ensure successful programme delivery. This role is essential for shaping client success in a complex, fast-moving sector.

Qualifications

• Experience delivering large-scale managed digital signage programmes.
• Ability to manage high-value, multi-year client contracts.
• Solid understanding of digital signage infrastructures.

Responsibilities

• Develop and grow senior client relationships.
• Identify upsell and cross-sell opportunities within accounts.
• Lead proposal and tender creation.
• Present confidently to stakeholders.
• Coordinate creative, technical, and delivery teams.

Skills

Large-scale managed digital signage programmes

Commercial awareness

Digital signage infrastructures

Creative agency background

Presentation skills

Leadership capability

Proficiency in PowerPoint

Proficiency in Excel

Job description

Role: Digital Account Director
Location:Nottingham
Salary: Negotiable

We are working on behalf of a multi-disciplinary marketing and communications group with an in‑house creative studio of over 200 specialists. They partner with ambitious brands to deliver integrated, technology‑led experiences across physical and digital environments.

We are seeking an experienced Digital Account Director to join our client leadership team, with a focus on managed digital signage services. This role is suited to a commercially minded, strategic account leader with deep experience in digital signage ecosystems and a strong track record of growing long‑term client partnerships.

You will take ownership of key client relationships, identify growth opportunities, and help clients solve complex business challenges through intelligent signage solutions across sectors including retail, quick‑service dining, workplace environments, and public venues.

The role

As Account Director, you will operate as a senior client partner, balancing strategic thinking with hands‑on delivery. You will work closely with creative, technical, and operational teams to ensure programmes are delivered to a high standard, on time, and with clear commercial value.

You will be confident responding to complex briefs, tenders, and RFPs, shaping proposals that cover content strategy, platforms, hardware, rollout, and ongoing support. You will also play an active role in identifying new opportunities within existing accounts and supporting wider business growth initiatives.

Key responsibilities

• Develop and grow senior client relationships, acting as a trusted strategic advisor
• Identify and convert upsell and cross‑sell opportunities within existing accounts
• Lead the creation and delivery of proposals, tenders, and RFP responses
• Present confidently to senior stakeholders and facilitate product demonstrations
• Coordinate internal teams across creative, technical, and delivery functions
• Track market developments and competitor activity to inform client strategy
• Maintain accurate pipeline forecasting and provide structured client feedback
• Represent the business at relevant industry events, exhibitions, and forums

Experience and skills required

• Proven experience delivering large‑scale managed digital signage programmes, including content, software platforms, hardware, and ongoing support
• Strong commercial awareness with experience managing high‑value, multi‑year client contracts
• Solid technical understanding of digital signage infrastructures and deployment models
• Background in a creative, digital, or technology‑led agency environment
• Highly effective presenter with the ability to influence at senior level
• Advanced proficiency in PowerPoint and Excel
• Demonstrated leadership capability and a proactive, solutions‑focused mindset

This is an opportunity for a confident and commercially driven Account Director to play a key role in shaping client success and driving sustained growth within a complex, fast‑moving sector.

Interested? Send you CV to TurnerFox Recruitment

Key words:Digital Signage/Account Manager/Managed Services/ Client Leadership/Strategic Account Management