Despatch Supervisor

Cranswick plc; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK food producer is seeking a Despatch Supervisor based in Hull. You will oversee Despatch Chargehands and Operatives, ensuring efficient operations while supervising all aspects of Despatch. Key responsibilities include managing order collection, staff supervision, and ensuring compliance with retail requirements. The ideal candidate will have supervisory experience in a relevant environment and demonstrate a commitment to achieving KPIs. Join a company offering stability, development opportunities, and a comprehensive benefits package.

Benefits

Job stability

Strong commitment to personal development

Time and a quarter pay for overtime

20 days annual leave

Company shares discount scheme

Company pension scheme

Retail discount app access

Bike to work scheme

Health and wellbeing platform

Qualifications

• Experience leading a team essential for success.
• Proven background in fast-moving consumer goods environment.
• Demonstrable examples of achieving KPIs.

Responsibilities

• Supervise Despatch Chargehands and Operatives.
• Ensure all retail requirements are picked in a timely manner.
• Manage order collection, palletising, and stock rotation.

Skills

Experience in a similar role

Leadership experience

Working towards KPIs

Basic IT skills (Microsoft Office)

Job description

Cranswick Country Foods, Staithes Road, Preston, Hull, HU12 8TB

Cranswick is a leading UK food producer with revenue of over £2.6 Billion. We produce and supply premium food to high profile UK grocery retailers, the food service sector and other UK and global customers.

We are currently recruiting for a Despatch Supervisor; reporting directly to the Senior Supervisors, you will primarily oversee the Despatch Chargehands and Operatives.

Main Duties Include (but not limited to):

• Responsible for supervising all aspects of all areas within Despatch from delivering a 100% service level and in the predetermined timeframe
• Supervise the Despatch Operatives and Chargehands ensuring they are carrying out the correct scanning and assignment of product from boxing into stock locations and correct paperwork into Despatch
• Ensuring all Retail requirements are picked and presented in a timely manner
• Manage the order collection and palletising, including stock rotation, maintain the shelf requirements and ensure the correct locations are used
• Take receipt of bought-in chilled products and packaging and ingredients and manage the correct re-labelling of these lines
• Liaise with office staff regarding loading and booking times
• Able to talk clearly and concisely about working standards in own area
• Manage invoicing of orders and correct distribution of paperwork
• Manage booking in of all purchased goods and returned stock to site

You Will Have:

• Experience in a similar role - Warehouse/Factory Supervisor/Chargehand/Experienced Skilled Operative
• Experience leading a team (essential)
• Examples of working towards KPIs and delivering positive results
• Previous experience in a fast-moving consumer goods environment
• Basic IT skills (Microsoft Office)

What We Offer:

• Job stability at a growing and expanding company
• Strong commitment to progression and personal development through department specific training
• Time and a quarter pay for overtime
• 20 days annual leave (inclusive of bank holidays)
• Purchase company shares through discounted share scheme
• Company pension scheme - up to 10% employer contribution
• Access to retail discount app, bike to work scheme, health and wellbeing platform

A full job description is available upon request.

Please apply on Indeed or submit your CV & Cover Letter to: [e-mail]

Closing Date: 14th February 2026

Please note that if a suitable candidate is found, this closing date may be brought forward.

If you are an internal applicant, please ensure you have made your line manager aware before applying and confirm this when submitting your application.