Deskside IT Technician I — Proactive User & Hardware Support

Stefanini EMEA; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global tech consulting company is seeking a Deskside Technician to provide hands-on IT support in Southampton, England. The ideal candidate will have 2-3 years of experience in a technical ICT environment and exceptional customer service skills. You will be responsible for diagnosing hardware issues, implementing system changes, and managing IT projects. This is an excellent opportunity to join a forward-thinking organization that values innovation and personal growth.

Qualifications

• Experience providing IT support in an ICT environment, preferably manufacturing.
• Familiarity with end-user Microsoft platforms, including Office and SCCM.
• Strong enthusiasm for artificial intelligence and technical writing skills.

Responsibilities

• Provide face-to-face IT support to users.
• Install and de-install hardware components.
• Diagnose problems related to personal hardware.

Skills

Customer service skills

Technical problem solving

Attention to detail

Education

2-3 years of experience in a technical ICT environment

Tools

SCCM

Active Directory

Job description

A global tech consulting company is seeking a Deskside Technician to provide hands-on IT support in Southampton, England. The ideal candidate will have 2-3 years of experience in a technical ICT environment and exceptional customer service skills. You will be responsible for diagnosing hardware issues, implementing system changes, and managing IT projects. This is an excellent opportunity to join a forward-thinking organization that values innovation and personal growth.