Deputy Student Support Manager

HRUC; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A further education college in the City of London is seeking a proactive Deputy Student Support Manager to enhance non-academic support for students. The role involves supporting the Student Support Manager, acting as a deputy safeguarding lead, and assisting in various areas including well-being and mental health support. The ideal candidate will possess significant experience in educational support, strong communication abilities, and knowledge of safeguarding issues. This position does not offer sponsorship.

Qualifications

• Experience of working with students in an educational support setting.
• Good knowledge and experience of handling safeguarding cases.
• Experience in managing student disciplinary issues.

Responsibilities

• Support the Student Support Manager and act as deputy safeguarding lead.
• Provide training, safeguarding support and advice to staff and students.
• Assist in well-being and mental health support.

Skills

Experience in educational support

Strong communication skills

Knowledge of safeguarding procedures

Ability to relate to diverse individuals

Job description

Deputy Student Support Manager

Student Support is a key service area in the College offering non-academic support and advice to students.

We are seeking an experienced, proactive, and student‑centred Deputy Student Support Manager to join our dedicated team. Reporting to the Student Support Manager, you would undertake responsibilities including :

• Supporting the Student Support Manager and act as deputy safeguarding lead to ensure that young and vulnerable learners in the College are protected from harm
• Providing training, safeguarding support and advice to staff and students
• Assisting the Student Support Manager in the main areas of student support, including well‑being and mental health support, financial support, disciplinaries, student voice activities and events and staff training.
• Leading on HE support across HRUC
• Acting as Deputy Safeguarding Lead

We are seeking to appoint an individual with a strong commitment to supporting students and the ability to communicate with and relate to a diverse range of people. You will have experience of working with students in an educational support setting, with good knowledge and experience of handling Safeguarding cases and student disciplinary issues.

Please note, we are unable to offer sponsorship for this role.

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