Deputy Store Manager — Lead Pet Care Team & Drive Sales

Pets at Home; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading pet care company in Oxford is seeking a passionate Deputy Manager to join their team. In this role, you will work closely with the Store Manager to oversee day-to-day operations, leading your team to create an engaging, customer-focused environment. Responsibilities include driving sales performance and ensuring effective store management. The ideal candidate will have management experience in retail, excellent communication skills, and flexibility to work varied shifts. This position offers comprehensive training and a rewarding benefits package.

Benefits

Annual bonus opportunities

28 days paid leave

Life assurance worth 4x your annual salary

Company pension contribution

Colleague discounts

Qualifications

• At least 1 year of management experience in a retail environment.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Commitment to 6 months of training covering customer service, health and safety, and pet care.

Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment and stock management.
• Acting as Duty Manager when the Store Manager is unavailable.

Skills

Management experience

Communication skills

Leadership skills

Customer service orientation

Job description

A leading pet care company in Oxford is seeking a passionate Deputy Manager to join their team. In this role, you will work closely with the Store Manager to oversee day-to-day operations, leading your team to create an engaging, customer-focused environment. Responsibilities include driving sales performance and ensuring effective store management. The ideal candidate will have management experience in retail, excellent communication skills, and flexibility to work varied shifts. This position offers comprehensive training and a rewarding benefits package.