Deputy Practice Manager

Primary Care Careers; Bedford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare practice in Bedford is seeking a deputy practice manager to provide administrative support, oversee reception efficiency, and assist with HR matters. The ideal candidate will have experience in management within a healthcare setting, excellent communication skills, and be adaptable to new opportunities. Attractive salary and development opportunities available. Join a supportive team servicing over 12,500 patients.

Benefits

Attractive salary and terms

Training supported

Friendly nursing and administrative support

Qualifications

• Experience in managing administrative functions in a healthcare setting.
• Ability to support HR activities and recruitment processes.
• Excellent communication skills for interacting with patients and staff.

Responsibilities

• Provide day-to-day support to the practice manager.
• Ensure efficient running of the reception and appointment bookings.
• Oversee medical record management and compliance.

Skills

Administrative management

HR support

Communication

Patient feedback management

SystmOne clinical system knowledge

Team collaboration

Education

Relevant healthcare management qualification

Job description

Queens Park Group Surgery based in Bedford are looking for a deputy practice manager to join their team on a full-time basis. Reporting to the practice and business manager, this role involved managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.

Responsibilities

• Day to day support to the practice manager.
• Ensure the efficient running of the reception, appointment bookings whilst monitoring demand.
• Oversee medical record management.
• Point of contact for queries.
• Attend meetings as required.
• Manage any patient feedback and/or complaints.
• Assist in recruitment, inductions and training.
• Manage rotas and absence management.
• Monitor compliance.
• Visit other sites once a month.
• We are a very long-established practice working across two sites in Bedford, looking after 12,500 patients.
• We are also care-taking another local practice in Bedford, with a list size of 9,000 patients.
• SystmOne clinical system.
• Rated Good by CQC.
• High QOF achievers.
• Friendly nursing and administrative support.
• Development of special interests encouraged.
• Training supported.
• Attractive salary and terms and conditions.
• 6 months mutual assessment period.

About the practice and opportunities

• We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We grow our own staff and are developing advanced nurse practitioners and healthcare support workers.
• Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.