Deputy Operational Business Manager

Bolton NHS Foundation Trust; Bolton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare organization in Bolton is seeking two full-time Deputy Operational Business Managers. The successful candidates will manage operational aspects of clinical services, ensuring high-quality patient care and compliance with standards. This role requires strong leadership in healthcare, experience in managing budgets, and excellent communication skills. Join a team dedicated to delivering compassionate care and improving patient outcomes.

Qualifications

• Experienced in managing healthcare services.
• Proven track record of achieving healthcare targets.
• Ability to manage budgets and advise budget holders.

Responsibilities

• Operational and performance management of clinical services.
• Risk and quality management to improve service delivery.
• Financial and resource management involving budgets.

Skills

Analytical skills

Interpersonal skills

Conflict management

Education

Degree or equivalent experience

Certificate in Management Studies or equivalent

Evidence of continuing professional development

Job description

Full time 37.5 hours per week. Permanent post.

We are looking to recruit 2x Deputy Operational Business Managers within the Surgery Division here at Bolton.

The Deputy Operational Business Manager is a full time position reporting to the Operational Business Manager. The post holder will be responsible for the operational management of a range of clinical services. Specific operational patch will be dependant upon applications and skillset. Potential services for which the job role will be responsible will the any of: General Surgery, Breast Services, Urology, Head & Neck Services. The Deputy Operational Business Manager is responsible for the delivery of national and local access and quality standards, service development, complaint management and delivery of Income and Cost Improvement Programmes.

The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with the multi-disciplinary team, as well as internal and external departments, to deliver the highest quality of care for our patients.

The post holder will lead on delivery of national and local standards and will lead on projects to improve service delivery and patient experience. The post holder will need to problem solve as appropriate, and develop and implement sustainable solutions in conjunction with clinical and administrative colleagues.

Main duties of the job

• Operational and Performance Management
• Risk and quality management
• Financial and resource management
• Workforce management

About us

We are committed to recruiting staff who demonstrate the core values and behaviours of the Trust and who are committed to the delivery of high quality services for patients, their families and our staff.

Our Values

Vision

We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.

We make decisions that are best for long term health and social care outcomes for our communities.

We communicate clearly to our patients, families and our staff with transparency and honesty.

We encourage feedback from everyone to help drive innovation and Improvements.

Integrity

We demonstrate fairness, respect and empathy in our interactions with people.

We take responsibility for our actions, speaking out and learning from our mistakes.

Compassion

We take a person-centred approach in all our interactions with patients, families and our staff.

We provide compassionate care and demonstrate understanding to everyone.

We put quality and safety at the heart of all our services and processes.

We continuously improve our standards of healthcare with the patient in mind.

Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role, please do not hesitate to contact us via the information below.

Person Specification

Educational & Qualifications

• Degree or equivalent experience or training, plus further staff and project management knowledge to post graduate diploma level equivalent.
• Certificate in Management Studies or equivalent
• Evidence of continuing professional development.

General Experience

• Experience of managing and leading healthcare services within a healthcare setting.
• Experience of staff management
• Proven track record of achieving healthcare targets
• Experience of managing budgets and advising budget holders of smaller delegated budgets
• Experience of risk management.

Skills

• Analytical skills and ability to think strategically.
• Interpersonal skills both written and verbal.
• Ability to deal with conflict management and stressful/hostile situations.

Knowledge

• Knowledge across a wide range of health related issues.

Other

• The ability to communicate effectively in English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.