Deputy National Referral Centre Manager

NHS Blood and Transplant; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A national healthcare organization in the UK is seeking a skilled leader to oversee the deceased tissue donor program. You will ensure high-quality care and lead your team effectively, maintaining operational targets and regulatory compliance. The ideal candidate is a Registered Nurse with clinical leadership experience and knowledge of tissue donation. You will need strong communication and planning skills, be willing to work irregular hours, and travel as needed. This role offers substantial career development opportunities.

Benefits

Comprehensive training package

Career ambition support

Qualifications

• Experience of clinical leadership at departmental level.
• Understanding of performance objectives and organizational targets.
• Awareness of current nursing issues and trends.

Responsibilities

• Oversee the deceased tissue donor programme activity.
• Act as a senior member of the national clinical team.
• Plan the strategic development of the NRC.
• Lead daily NRC activity and maximize donation opportunities.

Skills

Clinical leadership experience

Planning and implementing changes

Clinical teaching and mentoring

Understanding of clinical audit

Education

Registered Nurse with current NMC registration

Post-registration experience in Tissue Donation

Job description

Job Summary

The National Referral Centre (NRC) is the primary resource for all tissue donation in England, Wales and Northern Ireland. We receive approximately referrals of potential tissue donors for transplant each year.

Working closely with the NRC Matron you will be in a unique position to provide expert leadership to your NRC team and be responsible for the deceased donation programme, providing a world class referral service and providing expert advice. This will ensure an effective link between referring healthcare professionals, NHSBT and donor families.

As a highly visible leader you will be able to lead from the front; ensuring that high quality, safe and effective care is always provided by your team. You will need to juggle management and clinical priorities to allow the smooth running of the team, with a balance of delivery of high performance across operational targets, clinical standards and regulatory compliance.

You will have the time to work alongside your team and act as a role model, demonstrating what it takes to deliver excellent customer care with empathy. You will be able to use your excellent communication skills and clarity of vision to create a culture of continuous improvement.

We will provide a comprehensive training package upon your commencement in the role and support you in achieving your career ambitions.

An informal visit is highly recommended.

Main duties of the job

You will be responsible for the deceased tissue donor programme activity within the National Referral Centre (NRC), taking the lead and setting standards of practice and care in relation to the donor family. To provide a world class referral service for those referring professionals who are the critical link between the wider healthcare community, NHSBT and the donor family. Your responsibilities will include : -

• Acting as a senior member of the national clinical team and to be recognised as a clinical expert for advice and education nationally
• Planning the strategic development of the NRC in conjunction with the National Referral Centre Manager (NRCM)
• Maintaining an overall view of Tissue Services donation after death programme and ensuring that any problems or issues are reported to the NRCM / Donation Pathway Manager
• Setting own and team targets and create and innovate ways of meeting national targets
• Deputising for the National Referral Centre Matron
• Leading operationally on NRC activity daily, maximising donation opportunities

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

About You

Experience and Knowledge

• Demonstrates experience of clinical leadership at departmental level.
• Demonstrates experience of planning, implementing and evaluating changes in clinical practice at departmental level.
• Demonstrates an understanding of performance objectives and organisational targets.
• Demonstrates experience of clinical teaching, and mentoring / coaching.
• Demonstrates an understanding of the principles of clinical audit and research.
• Demonstrates involvement in professional development, both personal and of others.
• Demonstrates an awareness of current issues and trends in nursing.

Qualifications and Training

• Registered Nurse with current NMC registration (Sub part 1 : RN1 / RNA Adult Nurse Level 1) with relevant post-registration experience
• Highly developed post-registration specialist knowledge gained through formal training and experience of Tissue Donation
• Demonstrates commitment to own Continued Professional Development (CPD)
• Willingness to work irregular hours and to travel extensively, including overnight stays when required.