Deputy Manager - CQC

Lupa Recruitment; Blackburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Deputy Manager to support the Registered Manager in a care home setting in Blackburn. The role involves leadership of staff, overseeing care planning, and maintaining service standards. Candidates should have a minimum of 2 years' experience in a similar role, strong leadership and communication skills, and a positive attitude. Key responsibilities include managing duty rotas, ensuring compliance with regulations, and promoting a collaborative team culture.

Qualifications

• Minimum 2 years' experience in a similar environment.
• Experience in a supervisory or management role.
• Proficient in record-keeping and reporting systems.

Responsibilities

• Support the Registered Manager in leading all service functions.
• Deputise for the Registered Manager in their absence.
• Ensure compliance with legislative and regulatory requirements.

Skills

Leadership

Communication

Problem-solving

Record-keeping

Flexibility

Education

Supervisory or management qualification

Job description

Job Description : Deputy Manager

Job Title : Deputy Manager

Salary : £25,000-£35,000 per annum (Based on Experience)

Reports to : Registered Manager

Working Hours : 40 hours per week (5 days over 7, as agreed with the manager)

Location : Blackburn, Lancashire, North West England

Purpose of the Role

The Deputy Manager supports the Registered Manager in the day-to-day running of the care home, providing leadership to staff and ensuring high-quality, person-centred care. Key responsibilities include deputising for the manager in their absence, overseeing care planning, ensuring staff are trained and supervised, and maintaining operational standards.

Key Responsibilities

Support the Registered Manager in leading all service functions, including care, administration, catering, housekeeping, maintenance, and staffing.

Deputise for the Registered Manager, implementing decisions and maintaining service standards.

Ensure all service users receive care centred on their individual needs, with accurate, up-to-date care plans.

Lead staff through supervision, appraisals, training, and development.

Manage duty rotas, ensuring the correct skill mix and staffing levels at all times.

Promote a positive, inclusive culture and effective multidisciplinary teamwork.

Ensure compliance with legislative and regulatory requirements, internal policies, and quality standards.

Conduct mock inspections, identify shortfalls, and implement improvement plans.

Seek opportunities for personal and professional development.

Essential Requirements

Driving Licence

Good written and verbal English.

Minimum 2 years' experience in a similar environment.

Experience in a supervisory or management role.

Proficient in record-keeping and reporting systems.

Strong leadership, problem-solving, and communication skills.

Positive, approachable, and flexible "can-do" attitude.

Knowledge of rota planning and staff skill mix management.

Desirable Requirements

Registration with a relevant professional body (e.g., NMC).

Supervisory or management qualification.

Experience supporting individuals with additional needs.

Personal and Professional Development

Attend statutory and mandatory training as directed.

Maintain current skills and qualifications relevant to the deputy role.

Work within the relevant Code of Conduct.

Obtain management qualifications commensurate with the role, if required.

Values-Based Personal Qualities

Working Together : Involve service users, families, external agencies, and colleagues; speak up when things go wrong.

Respect and Dignity : Treat people as individuals; promote independence and appropriate risk-taking.

Everybody Counts : Ensure no discrimination or exclusion; facilitate service users speaking up.

Commitment to Quality of Care : Strive for quality, accept constructive feedback, embrace learning opportunities.

Compassion : Show empathy and kindness; understand the values of others.

Improving Lives : Focus on continuous improvement; understand and enhance wellbeing and outcomes for service users