Deputy Manager

Chartwells Independent; Glasgow; On-site; GBP 33,000; Full time

Job summary

A leading hospitality firm in Glasgow is seeking a Deputy Manager to support operations and deliver high-end dining experiences. The role requires a strong background in hospitality or banqueting and involves managing a diverse team while ensuring compliance and exceptional service. This position operates Monday to Friday with no weekends, offering a unique opportunity to lead in a dynamic environment. Candidates should be flexible and proactive in a fast-paced setting with experience in banqueting and premium dining environments.

Qualifications

• Experience in high-end banqueting and hospitality.
• Prior experience in contract catering or premium hospitality.
• Ability to manage compliance and audits.

Responsibilities

• Support the General Manager in daily operations.
• Manage high-end hospitality and fine dining events.
• Oversee FOH and hospitality teams.
• Ensure compliance with standards and audits.

Skills

Strong hospitality background

Event management skills

Leadership ability

Flexibility in working hours

Team player

Tools

Nexus

Assure

Microsoft systems

SharePoint

Job description

Deputy Manager
Glasgow City Centre

£32,364
40 hours per week, overtime paid

We are recruiting a Deputy Manager to join our operation in Glasgow, supporting a high-profile, hospitality-led contract. This role offers an exciting opportunity for someone with a strong hospitality or Banqueting background to work in a fast-paced, premium environment.

The site delivers a blend of fine dining hospitality, retail and staff dining, with all teams working together to deliver exceptional service.

The role

As Deputy Manager, you will support the General Manager in the day-to-day running of the operation, leading both front-of-house and hospitality delivery. This is a hands‑on role where everyone gets involved, and flexibility is essential.

The site operates Monday to Friday with no weekends. Core service covers breakfast, lunch and coffee shop, with hospitality events regularly taking place. While the kitchen closes at 4pm, this role can involve evenings.

Key responsibilities

• Supporting the smooth running of a busy contract serving approximately 1,500 covers per day
• Delivering high-end hospitality and fine dining events, including plated service and banqueting
• Supporting retail and hospitality sales, with retail turnover averaging £3–4k per day and hospitality turnover £8–10k per month
• Overseeing a fully licensed daytime operation, including bar set-ups and service
• Leading and supporting FOH and hospitality teams in a collaborative environment
• Managing compliance, audits and standards, including independent monthly audits
• Using Nexus, Assure, MS systems and SharePoint
• Supporting small and large-scale events, including flagship annual events generating significant revenue
• Acting as a visible leader on site, thinking on your feet and responding quickly to operational needs

About you

We are looking for someone with a strong hospitality or Banqueting background, ideally from a premium or fine dining environment. Experience in banqueting and high-end hospitality is essential.

You will be:

• An experienced hospitality manager or deputy manager, ideally within contract catering or premium hospitality
• Confident delivering fine dining, banqueting and event-based hospitality
• A strong team player who leads by example and supports across all areas
• Comfortable using multiple systems and managing compliance and audits
• Organised, proactive and able to think quickly in a fast-paced environment
• Flexible with working hours and happy to support evening hospitality when required

Additional information

• Monday to Friday operation, no weekends
• No on-site parking – located in Glasgow city centre, approximately 6 minutes from the nearest station
• Fully licensed daytime operation
• No bonus scheme attached to this role

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1201/97111001/52784136/SU #SCOT #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!