Deputy Manager

Royal Borough of Kensington and Chelsea; Aldershot; On-site; GBP 40,000 - 46,000; Full time

Job summary

A local government care provider in Aldershot seeks a compassionate Deputy Manager to lead a dedicated team in providing exceptional care to residents. The successful candidate will manage daily operations, foster continuous improvements, and ensure compliance with all regulatory standards. A relevant NVQ Level 2 or equivalent is essential, alongside a strong background in care for older adults. With opportunities for professional growth, this position offers a supportive environment where values-driven work enhances the lives of others.

Benefits

Generous annual leave

Employee Assistance Programme

Local Government Pension Scheme

Competitive benefits package

Qualifications

• Proven track record of working with older adults in health or social care.
• Sound knowledge of the Care Act and CQC standards.
• Ability to inspire and guide a team.

Responsibilities

• Manage daily operations and staff.
• Conduct assessments and improve service delivery.
• Create and implement care plans for residents.
• Ensure compliance with regulatory requirements.

Skills

Leadership

Compassionate care

Communication

Flexibility

Organizational skills

Education

Relevant NVQ Level 2 or equivalent

Job description

Job Details

• Job Reference : HCC622927
• Salary Range : £40,643 - £45,077 per annum
• Work Location : Ticehurst, Aldershot
• Hours per week : 37
• Contract Type : Permanent
• Closing Date : 4 January 2026

The Role

Our fantastic team at Ticehurst is dedicated to supporting people with residential and dementia care. Joining us at an exciting time as a Deputy Manager, you’ll use your compassion and leadership experience to make a real difference to people’s lives, whilst advancing your career with Hampshire’s largest care provider.

About

• Rated GOOD by CQC, 80 bedded home combining short stay services with permanent nursing residency. Skilled, caring, and friendly teams include nurses, social workers, occupational therapists and care staff.
• Short-term services: Support for individuals admitted from acute trust and community for reassessment and reablement over a 28-day stay. Help people regain confidence and strength, relearn skills or find new ways of doing everyday activities.
• Permanent long stay: nursing beds for long-term care.
• Fast-paced environment: Multiple admissions and discharges facilitated daily.

What you’ll do

• Manage daily operations: Deputise for the Registered Manager, manage staff, budgets and resources, and lead on the residential side of the service.
• Foster continuous improvement: Conduct assessments and review records, identify development opportunities and focus on delivering an efficient, high-quality service.
• Promote our values: Assist in recruitment, selection, and induction of new staff. Use your expertise to inspire and guide our team, monitor performance, support and train staff.
• Deliver exceptional care: Work closely with residents to create and implement care plans, supporting less experienced staff.
• Compliance and quality assurance: Ensuring our home meets all regulatory requirements, maintaining high standards of service.

What we’re looking for

• Qualified: Hold a relevant NVQ Level 2 or equivalent.
• Relevant experience: Proven track record of working with older adults in health or social care, with a sound knowledge of the Care Act and CQC standards.
• Inspiring leader: Passionate about delivering exceptional standards of care through role‑modeling best practices, fostering a positive reputation and developing and embedding a growth culture.
• Flexible and agile: Positively responds to change and encourages continuous improvement.
• Compassionate: Shows patience, empathy, and respect in every interaction, always putting our residents first.
• Excellent communication: Strong interpersonal skills, with the ability to adapt your style to meet the diverse needs of our residents.

Take a look at our for more information about the role,team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values in your application.

Why join us?

• Make a difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Watch this to find out more about the important work our Older Adults Residential Teams do.
• Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Professional growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in the care sector.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24 / 7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information.

This role involves some nights, weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other roles you may have experience of include

Team Manager, Deputy Care Home Manager, Assistant Team Manager, Deputy Team Manager, Assistant Manager.

Values Based Recruitment

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information

Deputy Manager

Vetting Requirements

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion

For general enquiries, please contact For an informal chat about the role, please contact Peninah Mutambisi, Registered Manager on

Equal Opportunities

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.