Deputy Head of Facilities

NHS; Harrow; On-site; GBP 82,000 - 95,000; Full time

Job summary

A healthcare provider in Harrow seeks a Deputy Head of Facilities responsible for managing and delivering facility services across multiple sites. Candidates must have strong leadership skills, relevant NHS experience, and a Bachelor's degree or equivalent. The role involves collaboration with various Trust stakeholders and managing a team effectively. Competitive salary ranging from £82,906 to £94,632 per annum, inclusive of high cost area supplement.

Qualifications

• Bachelor's degree or equivalent experience in a relevant discipline.
• Specialist knowledge in Facilities Operations.
• Relevant NHS experience in a similar role.

Responsibilities

• Operational management and delivery of Facilities services.
• Collaborate with clinical and corporate services for safe and cost-effective service delivery.
• Manage a multidisciplinary team with objective setting.

Skills

Leadership skills

Analytical skills

Communication skills

Budget management

NHS Knowledge & Skills

Education

Bachelor's Degree or equivalent

Postgraduate courses and experience to Masters equivalent

Professional / technical qualification

Tools

Microsoft Office suite

Facilities management digital systems

Job description

Deputy Head of Facilities

The closing date is 18 December 2025

The Deputy Head of Facilities will be responsible, working with the Associate Director Estates and Facilities, for the operational management and delivery of Facilities services across the Trust, at each of our sites. You will possess strong leadership skills that positively contribute to and influence the day-to-day operations of the Trust and will actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.

Main duties of the job

The post holder will be responsible for the strategic operation of a diverse range of Facilities services, including but not exclusive to, healthcare cleaning and pest control, retail and patient catering, porter and post services, hard and soft FM helpdesks, waste management, laundry and linen, non-emergency patient transport services and taxis and courier services. This includes the provision of continued expert advice to clinical and corporate services on the provision of safe, high-quality and cost-effective service delivery. The post holder will be required to model the values and associated behaviours of the Trust at all times and to collaborate closely with other Trust stakeholders, both clinical, corporate and external partners.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education/Qualification

• Bachelor's Degree (or demonstrable equivalent knowledge and experience)
• Specialist knowledge acquired through post graduate courses and experience to Masters equivalent, in a relevant, related discipline.
• Professional / or appropriate technical qualification
• Evidence of Continuing Professional Development
• Membership of a professional organisation

Knowledge /Experience

• Relevant recent experience in a similar NHS Post
• Detailed understanding of the requirements of all Professional Standards relating to Facilities Operations, including a thorough knowledge of NHS National Standards of Healthcare Cleanliness and Food Safety
• Detailed knowledge and understanding of Health & Safety and other statutory legislation in respect of Facilities Operations
• Managing and leading a multidisciplinary team including objective setting and performance management
• Experience of successfully managing large scale facilities contracts over a number of years
• Understanding of healthcare planning
• Ability / evidence of bringing expenditure to budget levels where there is overspend and/or underperforming income recovery

Skills/Abilities /Knowledge

• NHS Knowledge & Skills
• Leadership skills and the ability to influence across internal and external boundaries
• Highly developed verbal, written and presentation and communication skills, including the application of IT skills within the Microsoft Office suite and other Facilities management digital systems in order to promote and progress complex and operational Facilities issues
• Personal and professional demeanour and credibility that generates trust and confidence in others
• Ability to manage and meet priorities and deadlines whilst maintaining attention to detail Analytical skills, drawing out key points and analysing complex data/ Good budget management skills
• Workshop planning and running Evidence where contribution to a team has made a difference

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

London North West University Healthcare NHS Trust

£82,906 to £94,632 a yearpa Inclusive of High Cost Area Supplement