Deputy General Manager

Compass Group PLC; Godalming; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading catering service provider in Godalming is looking for a manager to organise and supervise unit operations. Responsibilities include ensuring client satisfaction, managing costs, and leading a small team. Ideal candidates will have a GCSE in English and Maths, relevant experience in catering, and strong communication and organisational skills. Benefits include competitive pay, career development opportunities, and various perks, such as free car parking and healthcare benefits.

Benefits

Competitive pay

Career development programmes

Onsite free car parking

Electric vehicle charging points

Contributory pension scheme

Digital GP access

Exclusive travel discounts

Discounts on food shops

Cash rewards for purchases

Free wellness classes

Qualifications

• Minimum 3 years catering experience in a related field.
• Operational experience in the conference & banqueting sector.
• Ability to communicate effectively at all levels.

Responsibilities

• Organise and supervise the unit to meet standards and specifications.
• Ensure all client hospitality is delivered to the correct standard.
• Manage costs and maintain efficient use of resources.
• Complete labour schedule within budget.

Skills

Strong communication skills

Strong organisational skills

Ability to work to strict pressured deadlines

Leadership and team management

Computer literate

Education

GCSE or equivalent in English and Maths

Basic Food Hygiene certificate

Job description

To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.

Responsibilities

• Understand and deliver all contractual terms
• Communicate any on site client changes to line manager
• Communicate regularly with client (as agreed)
• Action plans are completed following client satisfaction surveys
• Promote the unit and act as a Compass Advocate at all time
• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue
• Ensure all company promotions are correctly implemented (where applicable)
• Ensure all products are correctly priced in line with \'Price it\' or in line with client specifications
• Identify any additional opportunities and discuss with line manager
• Action plans are completed following consumers satisfaction surveys
• Ensure all retail areas are adequately stocked at all times
• Ensure all customer requirements are delivered in line with the expectation
• Analyse and manage effectively all in unit costs.
• Ensure full purchasing compliance
• Monitor and manage GP
• Ensure cost and sales records are accurately inputted and maintained
• All food wastage is recorded and minimised
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Complete labour schedule within the labour budget
• Effectively minimise any agency and overtime spend
• Adjust labour schedule in line with sales
• Analyse and manage effectively all in unit costs
• Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget

Qualifications

• GCSE or equivalent in English and Maths
• Operational experience in the conference & banqueting sector
• Computer literate
• Strong communication skills
• Strong organisational skills
• Ability to work to strict pressured deadlines
• Able to communicate at all levels
• Basic Food Hygiene certificate
• Leadership and team management skills for a small team of people
• Minimum 3 years catering experience

Benefits

• As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
• Onsite free car parking
• Electric vehicle charging points
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days