Deputy General Manager

Pizza Express; Dacorum; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading pizza restaurant chain in England seeks an experienced manager to collaborate with the General Manager, uphold quality standards, and lead a team to deliver exceptional customer service. Ideal candidates will have strong leadership skills, financial management experience, and a passion for creating memorable dining experiences. This role offers opportunities for development and progression, alongside attractive benefits.

Benefits

Bonus Scheme of up to 20%

A share of Tronc

Free Food on shift

Pension & Life Assurance

50% discount on food and drink when you're not working

Wagestream gives access to 40% of earned wages before payday

Wellbeing Support for you and your family

Referral Bonus of £1000 for referring managers

Development and progression opportunities

Qualifications

• Ability to inspire and lead a team effectively.
• Exposure to managing a P&L, budgeting, or financial analysis.
• Experience delivering outstanding service and understanding customer needs.

Responsibilities

• Collaborate with the General Manager, providing support across all management tasks.
• Maintain and uphold high standards consistently across quality, safety, and food.
• Lead and coach your team towards achieving outstanding success.
• Strive for excellence in delivering memorable service to our customers.

Skills

Leadership Skills

Financial Management

Customer Service Excellence

Job description

Overview

This role is with PizzaExpress and Milano, part of the UK's leading over-50s inclusive jobs board. We are a multichannel, international brand with a long history in pizza. We value people who can express themselves and bring their best to work.

What you'll do

• Collaborate with the General Manager, providing support across all management tasks
• Maintain and uphold high standards consistently across quality, safety and food
• Lead and coach your team towards achieving outstanding success
• Strive for excellence in delivering memorable service to our customers

Who you are

• Leadership Skills: Ability to inspire and lead a team effectively
• Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
• Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

Benefits

• Bonus Scheme of up to 20%
• A share of Tronc*
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you're not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities

Who we are

We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Our values

• Head: we're customer-centric, commercially minded and obsessed by performance in all we do
• Heart: we show our heart, are honest with each other and value everyone's diverse strengths
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home.

Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That's why we assess each application on the aptitude to do the job and nothing else.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.