Deputy Care Manager

Right at Home; Shoreham-by-Sea; On-site; GBP 28,000 - 30,000; Full time

Job summary

A premium homecare provider is seeking a Care Manager to support operations in Shoreham-by-Sea. The ideal candidate should have strong leadership skills, NVQ Level 3 in Health & Social Care, and experience in managing care services effectively. Responsibilities include overseeing client onboarding, ensuring compliance with CQC regulations, and maintaining high standards of care delivery. This role offers a competitive salary and benefits, ensuring that staff feel valued and appreciated.

Benefits

Competitive Pay and Mileage

Training and Support

Feel Valued and Appreciated

Qualifications

• Management experience within the care sector is essential.
• Strong understanding of CQC standards and inspection processes is necessary.
• Full UK driving licence and access to a vehicle with business insurance required.

Responsibilities

• Support the Registered Manager in the day-to-day management of the service.
• Ensure high standards of care delivery and compliance with CQC requirements.
• Oversee client onboarding from initial enquiry to care package start.
• Handle client-related matters including concerns and complaints.

Skills

Excellent communication

Strong leadership

Organisational skills

MS Office proficiency

Education

NVQ Level 3 in Health & Social Care

NVQ Level 5 in Health & Social Care Management

Job description

Company name: Right at Home Worthing & Shoreham District

Job title: Care Manager

Location: Hanger 4, 2-4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea BN43 5FF

Salary: £28k - £30k

Hours per week:

About us

Right at Home provide premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Care Manager for our office in Brighton City Airport, to support the Director, Registered Manager and Care Teams in the holistic delivery of outstanding care across our community.

This role requires a person with exceptional people management and communication skills to support our wonderful clients, allowing them to receive the very best support in their homes, whilst working with our strong team of care team to achieve this. The ideal candidate will offer a great deal of flexibility, be focussed in achieving operational goals and possess the strength and determination to support us in taking our business to the next level.

Responsibilities

• Support the Registered Manager in the day‑to‑day management of the service
• Ensure high standards of care delivery and compliance with CQC requirements (aiming for Good or Outstanding)
• Oversee client onboarding from initial enquiry and assessment to care package start
• Handle client‑related matters including concerns, compliments, and complaints
• Maintain accurate records, audits, and KPI reporting
• Liaise with external professionals and agencies to ensure integrated care
• Participate in the on‑call rota, as required

Person Specification

You will be a confident, organised, and people‑focused care professional with a passion for quality and leadership.

Essential

• NVQ Level 3 in Health & Social Care (or equivalent)
• Management experience within the care sector
• Strong understanding of CQC standards and inspection processes
• Full UK driving licence and access to a vehicle with business insurance
• Excellent communication, leadership, and organisational skills

Desirable

• NVQ Level 5 in Health & Social Care Management (or working towards)
• Experience supporting service growth and continuous improvement

Abilities, Skills & Behaviours

• Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well‑established business
• Good communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sources
• Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
• Working knowledge of Regulatory Frameworks and Regulatory Body Inspection processes and documentation
• Self‑motivated and flexible, with a willingness to participate in an on‑call system for out of office hours
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships

Perks & Benefits

• Competitive Pay and Mileage

  Competitive hourly rates plus mileage and additional benefits.

• Training and Support

  With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

• Feel Valued and Appreciated

  We know that our Carers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!