Depot General Manager

DX Group; Exeter; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading logistics company in Exeter is seeking a Depot General Manager to lead operations and develop an efficient, motivated team. You will be responsible for maximizing service quality and cost performance while enhancing commercial relationships with customers. The ideal candidate has strong leadership skills, is results-oriented, and can effectively communicate with all levels of staff. This role offers competitive pay, generous holiday, and various benefits, all designed to support your career growth.

Benefits

Competitive Rates of Pay

25 days holidays plus bank holidays

Long Service Recognition Scheme

Enhanced Company Pension Scheme

Life Assurance

Employee Assistance Programme

Qualifications

• Demonstrated ability to lead a team in a fast-paced environment.
• Proven track record in managing operations effectively.
• Ability to communicate company policies clearly to employees.

Responsibilities

• Lead and develop managers and employees in operations.
• Maximize service, cost, and quality performance.
• Establish control mechanisms for budget compliance.

Skills

Leadership qualities

Empathic communication

Results-oriented mindset

Problem-solving skills

Job description

An exciting new Depot General Manager opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.

Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Job Summary

• Represent DX in a professional manner at all times
• Lead, manage, develop and motivate the managers and employees manning the physical operations
• Maximise the service, cost and quality performance of the site
• Ensure targets and KPI’s are achieved, and where possible exceeded, through effective control, monitoring and review
• Introduce and execute productivity improvement; promoting increased efficiencies and service and quality performance in the operation
• Communicate, implement and maintain company policy and procedures throughout the site
• Establish and deploy robust control mechanisms to facilitate all site spend in line with company procedure and agreed budgets
• Develop and manage commercial relationships with customers and suppliers through the maintenance of service / product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition
• Participate in cross functional teams to identify and deploy pipeline improvements to underpin overall Company business objectives
• Lead employees through change activity by deploying and implementing positive communication plans
• Improve site and employee standards through development, training, communication, fair and consistent implementation of discipline procedures
• Ensure all employees and contractors or owner drivers comply with the appropriate vetting criteria
• Fully deploy performance management by setting stretching but achievable objectives for the management team.

Personal Skills

• Displays strong leadership qualities
• Team Player, empathic communicator, well presented, results oriented with a positive outlook and a clear focus on quality and performance
• Always maintains a calm and rational presence, even when in pressure situations
• Appears comfortable and confident when dealing with other managers (both peers and superiors) and with subordinates.
• Can be seen to lead by example
• Has the ability to challenge the ‘norm’ and be creative in their approach
• Have the ability and the track record to seek improvements without having to be prompted
• Ability to identify problems and design deployable solutions
• Able to understand basic business finance.

Benefits

• Competitive Rates of Pay
• Holidays : 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Enhanced Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24 / 7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you