Depot Administrator & Customer Service Lead

Hough Green Garage Limited; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in the UK is looking for an experienced Administrator to oversee the busy front desk at their Blackpool depot. The role includes managing inbound and outbound calls, booking vehicles, ensuring accurate charges, and maintaining compliance with GDPR policies. Ideal candidates will have excellent telephone skills, attention to detail, and outstanding customer service abilities. Regular hours are Monday to Friday, with a pay rate of £13.50 per hour and opportunities for overtime.

Qualifications

• Must be able to pass Police National Vetting.
• Clean Driving licence required.
• Exceptional customer service and interpersonal skills.

Responsibilities

• Handle inbound and outbound calls.
• Book vehicles in and out of systems.
• Ensure compliance with company procedures and legislation.
• Assist with administrative duties and data entry.

Skills

Excellent Telephone etiquette

Attention to detail

Customer service

Ability to work under pressure

Interpersonal skills

Tools

Windows-based applications

Job description

A leading service provider in the UK is looking for an experienced Administrator to oversee the busy front desk at their Blackpool depot. The role includes managing inbound and outbound calls, booking vehicles, ensuring accurate charges, and maintaining compliance with GDPR policies. Ideal candidates will have excellent telephone skills, attention to detail, and outstanding customer service abilities. Regular hours are Monday to Friday, with a pay rate of £13.50 per hour and opportunities for overtime.