Department Leader: Growth, Service & Profit

Urban Outfitters, Inc.; Oxford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fashion retailer in Oxford seeks an experienced Store Manager to drive sales and customer service. In this role, you'll lead a team, manage store operations, and engage with the community. Ideal candidates have management experience in a fast-paced retail environment and a commitment to high standards of service. The position offers opportunities for personal development, a supportive workplace culture, and various employee benefits including discounts and wellbeing programs.

Benefits

'Life Leave' for significant life events

Employee Assistance program

Discounts on gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Structured support for continued learning

Qualifications

• Experience in a management role in a fast-paced, high-volume fashion retail environment.
• Strong operational skills and understanding of retail dynamics.
• Ability to lead a team and drive sales through exceptional customer service.

Responsibilities

• Assume total department accountability for sales and service profitability.
• Recruit, motivate, and develop store team.
• Maximise departmental sales through effective merchandise management.

Skills

Leadership

Customer Service

Communication Skills

Operational Skills

Sales Management

Education

Management experience in fashion retail

Job description

A leading fashion retailer in Oxford seeks an experienced Store Manager to drive sales and customer service. In this role, you'll lead a team, manage store operations, and engage with the community. Ideal candidates have management experience in a fast-paced retail environment and a commitment to high standards of service. The position offers opportunities for personal development, a supportive workplace culture, and various employee benefits including discounts and wellbeing programs.