Department IT Lead

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare institution in Newcastle upon Tyne is seeking an IT Lead to ensure efficient IT systems within the Microbiology and Virology Department. This role involves maintaining laboratory IT systems, overseeing the IT Helpdesk, and ensuring compliance with regulations. The ideal candidate will have experience in IT troubleshooting and be flexible in supporting various departments. This position offers the chance to make a significant impact on patient care and IT operations in a renowned healthcare setting.

Qualifications

• Well-motivated and enthusiastic individual.
• Experience in maintaining laboratory IT systems.
• Ability to troubleshoot IT issues.

Responsibilities

• Maintain laboratory IT systems.
• Oversee IT Helpdesk operations.
• Ensure compliance with regulatory requirements.

Job description

An exciting opportunity has arisen for a well-motivated, enthusiastic and suitably qualified IT Lead to work within our Microbiology and Virology Department. The successful candidate will support the Department by ensuring appropriate IT systems are available for use. They will work under the direction of the Integrated Laboratory Medicine IT Manager and the Microbiology and Virology Operational Site Managers.

• Interview date: Tuesday 20th January 2026
• 37 hours 30 minutes / week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Responsibilities

• Maintain laboratory IT systems.
• Troubleshoot issues as they arise.
• Oversee the Department aspect of the IT Helpdesk.
• Oversee the implementation of new IT systems, including first line testing.
• Ensure the Department complies with regulatory requirements such as Cyber Essentials.
• Liaise with Department management, Scientific Leads, Clinicians and IT colleagues in the Trust to ensure projects are completed to a high standard.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Sites

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Benefits

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

Additional Responsibilities

Coordinate, manage, maintain and implement information technology (IT) throughout the Directorate of Integrated Laboratory Medicine through a system of named individuals with responsibility for IT. The post-holder will be assigned a base Department but will be expected to provide cover for other Departments within the Directorate on occasions.

Ensure all work is performed strictly in accordance with the Trust’s IM&T Policy and Procedures.

Work closely with the Trust IT Department and the Directorate IT management team on such issues as APEX problem resolution, system development, linking systems between Trusts e.g. NPEX, Pathosys, telepathology, video conferencing, Order Communications and results reporting. The post holder will be expected to fulfil the Department’s IT input into these collaborative ventures.

As part of the Directorate IT Team, maintain and develop close, collaborative working relationships with the Trust’s IM&T Department.

Support the respective Laboratory Manager with Departmental Information Governance, including the Information Asset Register and IT Risk Assessment.

Oversee the Directorate aspect of the IT Helpdesk to track IT service requests.

May be required to provide out of hours support during IT downtime to meet service needs.

Ensure the risk of infection to yourself, colleagues, patients, relatives and visitors is minimised by:

• Being familiar with, and adhering to Trust policies and guidance on infection prevention and control
• Attending Trust Induction Programme(s) and statutory education programmes in infection prevention and control
• Including infection prevention and control as an integral part of your continuous personal/professional development
• Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care acquired infections is embedded into everyday practice and applied consistently by you and your colleagues

This advert closes on Sunday 4 Jan 2026