Dental Receptionist: Patient Services & Billing

The Great Western Hospitals NHS FT; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Swindon is looking for a full-time Receptionist to join their Community Dental Service. The successful candidate will handle patient enquiries, manage appointments, and process payments while maintaining confidentiality and adhering to NHS guidelines. Excellent communication and organizational skills are essential, along with experience in administration. The role requires some weekend and holiday work, and good IT skills are necessary. Join our team to help improve community health services.

Qualifications

• Experience in general administration work is essential.
• Good communication and organizational skills required.
• Experience with Dental IT systems is advantageous but training will be provided.

Responsibilities

• Process face to face and telephone enquiries.
• Provide information about dental services to patients.
• Handle sensitive personal and medical information in compliance with legislation.
• Administer dental charges and check patients' eligibility.
• Undertake reception duties and general office administration.
• Cover other sites within the service and work weekends when required.

Skills

General administration

Good communication skills

Organizational skills

IT skills

Tools

Dental IT system

Job description

A healthcare provider in Swindon is looking for a full-time Receptionist to join their Community Dental Service. The successful candidate will handle patient enquiries, manage appointments, and process payments while maintaining confidentiality and adhering to NHS guidelines. Excellent communication and organizational skills are essential, along with experience in administration. The role requires some weekend and holiday work, and good IT skills are necessary. Join our team to help improve community health services.