Dental Receptionist: Front Desk & Patient Care

Rodericks Dental; Ellesmere Port; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dental practice is seeking a Dental Receptionist in Ellesmere Port. The role involves providing outstanding patient care, managing diaries, and ensuring a seamless experience for patients. Strong customer service skills and the ability to handle inquiries regarding treatments are essential. Benefits include a competitive salary and various perks such as retail discounts and additional leave for special occasions.

Benefits

Tiered salary based on experience

Retail discounts

Annual leave increase with service

Extra leave for your Birthday

Comprehensive training

Refer a friend scheme

Qualifications

• Experience in a customer service role preferred.
• Ability to follow processes and work in an organized way.
• Comfortable working to practice KPIs.

Responsibilities

• Provide an exceptional patient journey both in person and over the phone.
• Manage the diaries and ensure efficient scheduling.
• Liaise with dental laboratories and supply companies.

Skills

Ability to build rapport

High level of customer service

Understanding treatment options

Strong attention to detail

IT skills

Team player

Job description

A dental practice is seeking a Dental Receptionist in Ellesmere Port. The role involves providing outstanding patient care, managing diaries, and ensuring a seamless experience for patients. Strong customer service skills and the ability to handle inquiries regarding treatments are essential. Benefits include a competitive salary and various perks such as retail discounts and additional leave for special occasions.