Dental Receptionist: Elevate Patient Experience & KPIs

Rodericks Dental; Chorley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dental practice in Chorley is seeking a Receptionist to provide an exceptional patient journey both in person and on the phone. Responsibilities include managing diaries, assisting with administrative tasks, and liaising with other organizations. Ideal candidates should possess strong customer service skills and have a positive attitude under pressure. Comprehensive training is provided, and benefits include tiered salary and annual leave enhancement.

Benefits

Tiered salary based on experience

Retail discounts

Increased annual leave with service

Extra day of leave for Birthday

Comprehensive training

Refer a friend scheme

Qualifications

• Passionate about dental treatment options and willing to learn.
• Ability to manage diaries and work under pressure.
• Strong communication skills, both in-person and on the phone.

Responsibilities

• Provide an exceptional patient journey in person and over the phone.
• Manage diaries efficiently to optimize time.
• Handle payments and follow up on patient debts.

Skills

Customer service skills

Ability to build rapport

IT skills

Attention to detail

Team player mindset

Job description

A dental practice in Chorley is seeking a Receptionist to provide an exceptional patient journey both in person and on the phone. Responsibilities include managing diaries, assisting with administrative tasks, and liaising with other organizations. Ideal candidates should possess strong customer service skills and have a positive attitude under pressure. Comprehensive training is provided, and benefits include tiered salary and annual leave enhancement.