Delivery Operations Manager — Flexible Hours & Bonus

Royal Mail Group; Chesterfield; On-site; GBP 39,000 - 46,000; Full time

Job summary

A renowned delivery service organization in Chesterfield is seeking a Customer Operations Manager. This role involves leading a delivery team, ensuring smooth operations while delivering excellent customer service. You will need to motivate and coach your team, meet performance goals, and work flexibly. Competitive salary with bonuses and a wide range of benefits included. Join us as we transform from a letters to a parcels business in this pivotal moment for the organization.

Benefits

10% on-target bonus

Generous holiday allowance

Flexible working

Pension scheme

Corporate discounts including gym membership

Qualifications

• Flexible and excels under pressure.
• Ability to empathize, motivate, coach, and collaborate.
• Experience in delivering results in a team environment.

Responsibilities

• Full accountability for the delivery team.
• Lead and inspire front-line colleagues for efficient service.
• Partner with Trade Union for performance improvement.

Skills

Customer focused

Team player

Results driven

Inspiring leader

Job description

A renowned delivery service organization in Chesterfield is seeking a Customer Operations Manager. This role involves leading a delivery team, ensuring smooth operations while delivering excellent customer service. You will need to motivate and coach your team, meet performance goals, and work flexibly. Competitive salary with bonuses and a wide range of benefits included. Join us as we transform from a letters to a parcels business in this pivotal moment for the organization.