Debt Recovery & Customer Care Specialist — Leeds

Michael Page; Leeds; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

Free parking

Central location

Full training provided

Excellent progression and development opportunities

Job summary

A recruitment agency is seeking an experienced Debt Customer Service Advisor for a full-time position in Leeds. This role involves engaging with businesses to manage arrears, taking payments, and setting up payment plans. Candidates should have strong communication skills and the ability to work in a busy environment. The position offers a base salary of £27,000 and a bonus of £4,000 annually, with excellent training and career development opportunities. Immediate interviews are available.

Responsibilities

• Engage in consultative conversations to manage arrears.
• Take payments and set up payment plans.
• Ensure recovery targets and service level agreements are met.
• Support offshore team with customer service queries.

Skills

Excellent communication skills

Confident telephone manner

Ability to work in a busy environment

Strong prioritisation and organisational skills

Resilience and problem-solving

Passionate about customer experience

Job description

A recruitment agency is seeking an experienced Debt Customer Service Advisor for a full-time position in Leeds. This role involves engaging with businesses to manage arrears, taking payments, and setting up payment plans. Candidates should have strong communication skills and the ability to work in a busy environment. The position offers a base salary of £27,000 and a bonus of £4,000 annually, with excellent training and career development opportunities. Immediate interviews are available.