Debt Customer Care & Recovery Specialist — Growth & Bonus

Michael Page; Leeds; On-site; GBP 24,300 - 29,700; Full time

Benefits offered by this job

Salary of £27,000

Bonus of £4,000 per year

Free parking

Full training provided

Fantastic benefits

Excellent team and culture

Job summary

A recruitment agency is seeking a Debt Customer Service Advisor to join a reputable energy sector organization. The role involves consultative conversations with businesses regarding their arrears and providing support to ensure recovery targets are met. Candidates should possess excellent communication skills and thrive in both team and independent settings. The position offers a salary of £27,000, an annual bonus of £4,000, full training, and excellent progression opportunities. Free parking and a central location in Leeds add to the attractive benefits.

Qualifications

• Experience in customer service roles.
• Ability to work in a busy volume environment.
• Driven and passionate about customer experience.

Responsibilities

• Conduct consultative conversations with businesses regarding arrears.
• Take payments and arrange payment plans.
• Provide support and ensure recovery targets are met.
• Resolve customer service queries for the offshore team.

Skills

Excellent communication skills

Organisational skills

Problem solving

Ability to work in a team

Ability to work independently

Job description

A recruitment agency is seeking a Debt Customer Service Advisor to join a reputable energy sector organization. The role involves consultative conversations with businesses regarding their arrears and providing support to ensure recovery targets are met. Candidates should possess excellent communication skills and thrive in both team and independent settings. The position offers a salary of £27,000, an annual bonus of £4,000, full training, and excellent progression opportunities. Free parking and a central location in Leeds add to the attractive benefits.