Day Shift Team Lead - Flexible Retail Leadership

Tesco; Wigan; On-site; GBP 13,000 - 14,000; Full time

Benefits offered by this job

Holiday starting 20 days

Colleague Clubcard 10% off

Uniform provided

Life cover

Pension with employer contributions

Flexible working

Wellbeing services

Job summary

Tesco in the United Kingdom is seeking a Shift Lead to supervise store operations, drive excellent customer service, and support colleagues across departments. You will manage shifts, lead the team in the manager’s absence, and make flexible decisions to adapt to daily challenges while upholding our values.

This role offers opportunities for growth and a strong focus on teamwork. Join Tesco to contribute to an inclusive, customer-focused store environment and benefit from a competitive hourly

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong communication and interpersonal skills for diverse teams.
• Proven ability to coach colleagues and deliver excellent service.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across store areas and be the go-to person for daily operational queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence and make flexible, balanced decisions.
• Coach colleagues, give feedback, and role-model great service.

Skills

Team leadership

Communication

People management

Customer service

Decision making

Job description

Tesco in the United Kingdom is seeking a Shift Lead to supervise store operations, drive excellent customer service, and support colleagues across departments. You will manage shifts, lead the team in the manager’s absence, and make flexible decisions to adapt to daily challenges while upholding our values.

This role offers opportunities for growth and a strong focus on teamwork. Join Tesco to contribute to an inclusive, customer-focused store environment and benefit from a competitive hourly