Shift Leader - Flexible Retail Team Lead

Tesco Retail; Manchester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Retail in the United Kingdom seeks a Shift Lead to supervise daily store operations, lead a team during peak hours, and ensure customer service and store standards are met.

You will manage shifts within the availability windows, coach colleagues, and model great service while supporting Tesco’s commitment to diversity and inclusion. This role offers the chance to grow within a large, community-focused retailer.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong customer service focus and ability to coach colleagues.
• Clear communicator with multi-channel communication.
• Flexible and adaptable to changing store priorities.

Responsibilities

• Leading the store team to deliver a great customer experience in-store.
• Coaching colleagues and guiding day-to-day operations.
• Ensuring excellent service and operating standards.
• Managing shifts and store performance in the manager's absence.

Job description

Tesco Retail in the United Kingdom seeks a Shift Lead to supervise daily store operations, lead a team during peak hours, and ensure customer service and store standards are met.

You will manage shifts within the availability windows, coach colleagues, and model great service while supporting Tesco’s commitment to diversity and inclusion. This role offers the chance to grow within a large, community-focused retailer.