Shift Leader - Flexible Hours & Team Leadership

Tesco; Woking; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discounts & shares

Uniform provided

Job summary

Tesco Shift Lead position in the UK offers a varied, team-focused role in a fast-paced retail environment. You’ll lead store colleagues, coordinate across departments and help deliver an outstanding customer experience every day.

Responsibilities include stepping in for the Manager when needed, coaching teammates, and making balanced decisions to adapt to change. A strong service mindset and communication are essential.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Commitment to delivering great service and meeting customer needs.
• Ability to build positive, inclusive team relationships.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and address day-to-day queries.
• Build inclusive relationships to maximise team performance.
• Lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues and model excellent service.
• Seek opportunities to serve customers, communities and the planet.

Skills

Team leadership

Retail experience

Customer service

Communication

Job description

Tesco Shift Lead position in the UK offers a varied, team-focused role in a fast-paced retail environment. You’ll lead store colleagues, coordinate across departments and help deliver an outstanding customer experience every day.

Responsibilities include stepping in for the Manager when needed, coaching teammates, and making balanced decisions to adapt to change. A strong service mindset and communication are essential.