Data Visualisation Specialist

BT Group; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A major telecommunications company in London seeks a candidate to deliver high-quality insights through self-serve dashboards and automated reporting. You will play a crucial role in Qlik Cloud migration and collaborate with stakeholders to define solutions that enhance customer experience and operational efficiency. The ideal candidate will have strong SQL and analytical skills, with a focus on data-driven practices.

Benefits

10% on target bonus

BT Pension scheme

Equal family leave

Enhanced women’s health support

25 days annual leave

24/7 private virtual GP appointments

Carer’s leave

World-class training opportunities

BT Shares Saving schemes

Qualifications

• Must have experience in data analysis and creating insights.
• Strong SQL skills necessary for cloud environments.
• Commercial awareness and problem-solving ability required.

Responsibilities

• Deliver high-quality insights through dashboards and automated reporting.
• Contribute to Qlik Cloud migration and process improvements.
• Partner with business to define solutions.

Skills

SQL

Data analysis

Problem-solving

Stakeholder communication

Tools

Qlik

GCP

BigQuery

Job description

Overview

You\'ll deliver high-quality, actionable insights through self-serve dashboards and automated reporting, supporting key stakeholders with a holistic view of customer behaviour. You\'ll play a key role in the Qlik Cloud migration, AI-powered integrations, and process improvements that enhance both customer experience and operational efficiency. As a trusted partner to the business, you\'ll contribute to understanding problems and defining solutions.

Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At BT Group, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025. As part of EE Consumer, you\'ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.

We\'re building the future of personalised customer experiences for over 30 million customers by investing in automation, data, and decisioning capabilities. At EE, data-driven automation is at the heart of how we optimise every customer interaction across digital, assisted, and outbound channels. This role sits within our Commercial & Marketing Data & Decisioning area and enables our commercial stakeholders to make key data-driven decisions every day.

Responsibilities

• Deliver high-quality, actionable insights through self-serve dashboards and automated reporting to support stakeholders with a holistic view of customer behaviour.
• Contribute to the Qlik Cloud migration, AI-powered integrations, and process improvements that enhance customer experience and operational efficiency.
• Partner with the business to understand problems and play a central role in defining solutions.
• Write complex SQL queries in cloud environments such as GCP and BigQuery.
• Automate and build reporting and Qlik apps with deep-dive functionality; ensure accuracy and depth of analysis.
• Present data clearly to stakeholders and influence decisions through strong analysis and storytelling.
• Demonstrate commercial awareness, ownership, prioritisation, and a drive to identify improvement opportunities.

Benefits

• 10% on target bonus
• BT Pension scheme: minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks at statutory rate; available to all parents
• Enhanced women\'s health support including menopause assistance and cancer screenings
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer\'s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• A note: If you are exploring flexible working (e.g., job share or reduced hours), please still get in touch.