Data Team Administrator – SAP & Salesforce

Royal Mail; Chesterfield; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

26 days annual leave + bank holidays

Company pension scheme

Health & wellbeing benefits

Dental insurance

My Bundle+ discounts

Job summary

Royal Mail, based at Future Walk in Chesterfield, is seeking a Data Team Administrator to help maintain accurate customer account data and support finance operations. The role requires in-office presence four days a week and offers a competitive salary, 26 days’ annual leave, bank holidays, and a company pension.

You will set up and maintain customer accounts in SAP, process amendments via SAP, Salesforce and email, and liaise with operations to resolve issues while delivering high-quality

Qualifications

• Strong customer service and communication skills.
• Proficient in Microsoft Excel, Word, SAP and Salesforce.
• Excellent attention to detail and ability to prioritise workloads to deadlines.
• GCSEs in English and Mathematics; AAT preferred or by experience (QBE).

Responsibilities

• Set up and maintain customer accounts and services within SAP.
• Process account amendments via SAP, Salesforce, email and other channels.
• Liaise with operational teams to resolve account issues.
• Respond to customer enquiries accurately and efficiently.
• Support other teams and business functions as required.
• Ensure all work meets SLAs and quality standards.
• Maintain high levels of accuracy and productivity.

Skills

Customer service

Excel

Salesforce

SAP

Analytical thinking

Attention to detail

Time management

Education

GCSEs English & Maths

AAT qualification preferred or by experience (QBE)

Tools

SAP

Salesforce

Microsoft Word

Job description

Royal Mail, based at Future Walk in Chesterfield, is seeking a Data Team Administrator to help maintain accurate customer account data and support finance operations. The role requires in-office presence four days a week and offers a competitive salary, 26 days’ annual leave, bank holidays, and a company pension.

You will set up and maintain customer accounts in SAP, process amendments via SAP, Salesforce and email, and liaise with operations to resolve issues while delivering high-quality