Payroll Data Integrity Specialist — Hybrid Support

Royal Mail; Sheffield; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Company pension

Annual bonus potential

Hybrid working

Job summary

Royal Mail in Sheffield is seeking a Payroll & Support Specialist to join the Pay Services team. The role supports data accuracy across payroll systems, handling templates, exceptions, and stakeholder queries in a hybrid setup with four days in the office and one day remote.

You will contribute to weekly and monthly payroll runs, ensure data integrity, and help implement pay changes and restructures. A strong focus on service and accuracy is essential.

Qualifications

• Experience working within payroll administration.
• Strong analytical and numerical skills, with the ability to interpret and work with data.
• Experience using systems such as PSP (including MI reporting) or similar.
• Good knowledge of Excel and data manipulation.
• Excellent communication and problem-solving skills, with the confidence to resolve queries.
• The ability to manage multiple priorities and meet deadlines.
• A collaborative approach, with a focus on delivering great customer service.
• An understanding of payroll processes and business structures (desirable).

Responsibilities

• Maintaining and managing template records to ensure organisational data is accurate and up to date.
• Processing and updating payroll data including pay, overtime, absences, bonuses and deductions.
• Supporting weekly and monthly payroll runs, including managing exceptions and rejections.
• Applying effective checks and controls to ensure payroll accuracy and reduce risk.
• Supporting business-wide changes such as pay awards and restructures.
• Working collaboratively with Workforce Planning and other stakeholders to ensure data integrity.
• Responding to queries and providing a high standard of customer service.
• Identifying opportunities to improve processes and enhance efficiency.
• Contributing to team discussions and taking an active role in your own development.

Skills

Payroll administration

Analytical skills

PSP system

Excel

Communication

Multitasking

Collaboration

Payroll processes

Tools

PSP

Excel

Job description

Royal Mail in Sheffield is seeking a Payroll & Support Specialist to join the Pay Services team. The role supports data accuracy across payroll systems, handling templates, exceptions, and stakeholder queries in a hybrid setup with four days in the office and one day remote.

You will contribute to weekly and monthly payroll runs, ensure data integrity, and help implement pay changes and restructures. A strong focus on service and accuracy is essential.