Sales Administrator

Morson Edge; Lancashire; On-site; GBP 26,000 - 29,000; Full time

Job summary

Sales Administrator role at Morson Edge in Rochdale, Greater Manchester. This permanent, 35-hour-per-week position offers £14.83 per hour (approx. £27,000 annually).

You will take orders by phone and email, input them into SAP, provide customer service, and work with the sales and warehouse teams to ensure accurate processing, packing and delivery. A focus on attention to detail and organised administration is essential.

Qualifications

• Minimum two years experience in a customer service / sales office environment.
• Experience of SAP is advantageous.
• Excellent attention to detail and organised work style.

Responsibilities

• Taking orders over the phone and through email, and inputting these orders into SAP.
• Providing customer service on inbound/outbound calls/emails.
• Working with the sales team to resolve customer queries.
• Updating customer orders.
• Liaising with the warehouse team to pick and arrange packing of goods for shipment.
• Sending samples to customers.
• General office administration (filing, answering calls).

Skills

Customer service

Order processing

Attention to detail

Tools

SAP

Job description

SALES ADMINISTRATOR

Location

Rochdale (Greater Manchester)

Type of role

Permanent

Working hours

35 hours/week

Monday to Thursday 9am-5pm, Friday 9am-2:30pm

Pay rate

GBP14.83/hr (equivalent to GBP27,000/annum)

About Company

Our client has been a leader in textile manufacturing since 1880, specializing in innovative and high-quality fabrics made in the UK. Renowned for being the original manufacturer waxed cotton, the company has continuously invested in research and development to maintain its position as the market leader in heritage textiles. With a history of innovation dating back to its first patent in 1896, They customize their machinery and processes in-house to create unique fabrics for outerwear and accessories. Rooted in over a century of craftsmanship and expertise, the company is committed to delivering excellence and inspiring design to its global clients.

Job Purpose

We are looking for an enthusiastic and organised individual who is able to prioritise their workload, with excellent attention to detail. The successful candidate will have a key role in supporting our customers and sales team.

Key Responsibilities

• Taking orders over the phone and through email, and accurately inputting these orders into a SAP system (to create order acknowledgements, invoices and delivery notes).
• Providing customer service on any inbound or outbound calls/emails
• Working with the sales team to resolve customer queries
• Updating customer orders
• Liaising with the warehouse team to pick and arrange packing of goods for shipment
• Sending samples to customers
• General office administration (filing, answering calls)

The role requires a minimum of two years experience in a customer service / sales office environment.

Experience of SAP is advantageous.