Data Specialist

BT Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company is seeking a sales specialist to drive market share and customer revenue within the SME sector. You will leverage your expertise in sales methodologies, market analysis, and stakeholder management to coach teams and develop long-lasting customer relationships. This role offers a competitive commission structure, generous benefits including a pension scheme, and professional training opportunities.

Benefits

On target commission

BT Pension scheme

Equal family leave

Enhanced women's health support

25 days annual leave

Private virtual GP appointments

Carer's leave

World-class training

Qualifications

• Proven track record in sales achievement against targets.
• Strong analytical skills with sales trend interpretation.
• Ability to coach and mentor teams on sales techniques.

Responsibilities

• Achieve product set targets using sales methodologies.
• Analyze sales trends and implement strategies accordingly.
• Maintain awareness of the SME market and guide others.

Skills

Sales methodology

Stakeholder management

Market awareness

Job description

Overview

In Sales and Commercial, we're building one of the biggest and best sales teams in the country. We've got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that's unmatched by our competitors
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK's best sales force

Why this job matters

The purpose of this role is to address the market opportunity for our complex Data portfolio (Internet access and data networking) within a defined territory, to grow market share and customer revenues, by providing specialist technical knowledge to grow existing customer spend into future revenue streams and acquire new business. To understand customer needs whilst aligning to BT and Channel Strategy to move to new IP products (Broadband, BTnet & SDWAN etc) for our SME customers and BTLB partners. Responsible for working alongside BT Local Businesses to coach and create, develop and close sales through sustained prospecting and activity (Third Party Sales Management capabilities). Be an advocate for BT Sales methodology to build rapport and establish long lasting relationships with customers to become a trusted advisor. In addition, Specialists are responsible for driving Acquisition sales to support market share growth.

What you'll be doing

• Achieves 100% or more of product set target aligned to territory using Sales methodology & sales plans.
• You lead the review, analysis and interpretation of sales trends across their applicable product pillars for ensuring the delivery of sales and commercial KPIs. You set up and implement the commercial levers that will drive and optimise these KPIs to maximise sales performance and take corrective actions.
• Maintain a high awareness and knowledge of the SME market, including industry, competitors and telecoms and internal activities (and guide others to do the same) to ensure that all business opportunities are identified, considered and implemented appropriately contributing to the wider Field Sales Strategy.
• Sales management & coaching capability with regard multiple to complex stakeholder management skills. Including: - Customer - varying customer size & complexity - BTLB - MD's, sales teams, field sales, desk opps - BT - PSM, Specialist peers, Trading, Commercial, Propositions, Product, Marketing. - Technical knowledge on specific products & services
• Be an exemplar for BT system usage and drive the right behaviours of SF.com usage within BTLBs
• With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Benefits

• On target commission
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes