Data Quality Auditor, AGI Data Services - GT Quality

Amazon; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology firm in Cambridge is seeking a detail-oriented Quality Auditor to join their AGI team. The role involves conducting quality audits, coaching Data Associates, and ensuring high standards in data quality for AI development. Candidates should possess strong analytical skills and advanced English proficiency. A Bachelor's degree is preferred. This role supports the continuous improvement of quality assurance processes.

Qualifications

• Strong analytical and problem-solving skills.
• Advanced-level proficiency in English language (C1+ or equivalent).

Responsibilities

• Conduct quality audits on workflows and units delivered by Data Associates.
• Coach and calibrate Data Associates to improve performance.
• Provide detailed insights on Data Associate-level quality.
• Document and report quality findings accurately.
• Contribute to continuous improvement initiatives in quality assurance.

Skills

Analytical skills

Problem-solving skills

Advanced English proficiency

Communication skills

Education

Bachelor's degree

Job description

Overview

AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don't think out of the box, but make the box they are in 'Bigger'. The future is now, do you want to be a part of it? Then read on! The Amazon Artificial General Intelligence (AGI) team is seeking a detail-oriented Quality Auditor to join our team at AGI. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates
• Coach and calibrate Data Associates co-located at your site to improve performance
• Provide detailed insights on Data Associate-level quality and identify root causes of issues
• Perform manual reviews to validate automated quality measurement systems
• Document and report quality findings accurately and efficiently
• Perform audits to support deep dives and escalations as needed
• Maintain strict compliance with quality standards and procedures
• Work closely with Quality Audit Managers to improve processes and implement best practices
• Contribute to continuous improvement initiatives within the quality assurance team

About the team

Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. AGI provides speech recognition capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.

BASIC QUALIFICATIONS

Strong analytical and problem-solving skills

Advanced-level proficiency in English language (C1+ or equivalent fluency by CEFR)

PREFERRED QUALIFICATIONS

Bachelor's degree

Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy

Experience managing stakeholder relationships across departments

Written and verbal communication skills for the purpose of effective feedback communication

Advanced-level proficiency in multiple languages (C1+ or equivalent fluency by CEFR)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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