Data Protection, Information Access and Complaints Officer

UK Regulators' Network; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A government regulatory body is seeking a candidate for a fixed-term role to manage data protection and information requests. This position involves collaboration with various teams to ensure compliance and efficiency in processes, alongside training staff. The role is hybrid with locations in Manchester, Leeds, Birmingham, or Bristol, accommodating flexible working patterns.

Qualifications

• Proven knowledge and experience in handling information requests.
• Ability to work collaboratively across departments.

Responsibilities

• Manage responses to information requests under various legislation.
• Review and update privacy notices.
• Oversee the complaints process and prepare responses.

Skills

Knowledge of Freedom of Information requests

Experience with Data Protection

Ability to collaborate

Job description

Overview

Regulator of Social Housing

The Regulator of Social Housing regulates registered providers of social housing to promote an efficient and well-governed sector that can deliver homes to meet a range of needs.

Responsibilities

• Join the Data Protection, Information Access and Complaints (DPIAC) team on a 2 year fixed-term contract.
• Manage responses to information requests under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018), the Freedom of Information Act 2000, and the Environmental Information Regulations 2004, including requests for re-use of information.
• Liaise with colleagues to identify and retrieve information, consider exemptions/exceptions, consult third parties where necessary, and prepare responses.
• Review and update the regulator’s privacy notices and ensure procurement processes are fit for purpose.
• Participate in training staff and provide reports on the regulator’s performance in response to information access requests; support information management activities.
• Oversee the complaints process and review and prepare responses to complaints about the regulator.

Requirements (Qualifications and Experience)

• Knowledge and experience of responding to Freedom of Information, Data Protection or Environmental Information requests.
• Ability to work across the Regulator of Social Housing and collaborate with colleagues to identify, retrieve and manage information.

Location

Manchester, Leeds, Birmingham, Bristol

Contract and Working Pattern

Contract type: Fixed term

Working pattern: Flexible working, Hybrid

Closing Date

12/10/2025