Data Administrator (GPA)

Penny's Hill Practice; Ferndown; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare practice in Ferndown is seeking a Data Administrator to join their friendly team. The ideal candidate will have strong communication skills, experience in customer service, and the ability to work under pressure. Responsibilities include assisting the practice team and managing patient communications. The role requires flexibility, a smart appearance, and working knowledge of Microsoft Office. A good standard of education and familiarity with medical terminology is advantageous.

Qualifications

• Good standard of general education required.
• Experience with Microsoft Office software and Windows.
• Ability to work as part of an integrated team.

Responsibilities

• Assist and support the practice team as required.
• Handle patient queries in person and via telephone.
• Maintain strict confidentiality and data security.

Skills

Communication skills

Flexibility

Team player

Ability to work under pressure

Good telephone manner

Education

GCSE mathematics or equivalent

GCSE English or equivalent

Further education

Tools

Microsoft Office

SystmOne clinical system

Job description

We are looking for a DataAdministrator to join our friendly team at Pennys Hill Practice. You shouldhave previous experience in a customer service environment, be flexible andwilling to learn and have an ability to work under pressure. Applicants shouldalso be confident and able to project a positive and friendly image to patientsand other visitors, either in person or via the telephone as well as offergeneral assistance to the practice team. Whilst knowledge and experience of theNHS are beneficial, they are not essential, and training will be given. This isa challenging role at times, but it is also very rewarding.

Pleasenote that the successful applicant must have the right to work in the UK. Unfortunately, we are unable to offer or support visa sponsorship for this role.

Main duties of the job

Theduties and responsibilities to be undertaken may include any orall of the items in the attached job description.

Duties may be varied from time to timeunder the direction of the Assistant to the PracticeManager or Practice Manager, dependent on current and evolving practiceworkload and staffing levels.

About us

We are looking for a data administrator to join our teamhere at Penny's Hill Practice. We are based in Ferndown Town Centre in walkingdistance to all amenities and the local supermarket. The practice shares thepurpose built premises with Orchid House Surgery with a range of communityservices also being provided from attached facilities.

Pennys Hill Practice is a six partner practice providinga range of primary care and community health services from Ferndown MedicalCentre. We run a personal list system for our 6 GP's and have approximately 7500 patients registered with us. We also have 3 practice nurses, 1Phlebotomist, 1 Phlebotomist / HCA, 1 tracker nurse / HCA and our receptionteam.

Job responsibilities

Please see the attached job description for information of the duties and responsibilities to be undertaken within the role.

Please note, dutiesmay be varied from time to time under the direction of the Assistant to the Practice Manager or Practice Manager, dependent oncurrent and evolving practice workload and staffing levels.

Person Specification

Qualifications

• Good standard of general education
• GCSE mathematics or equivalent
• GCSE English or equivalent
• Further education

Others

• Flexibility of working hours/ability to work at desired times

Qualities & Attributes

• An understanding, acceptance and adherence to the need for strict confidentiality
• Awareness of data security requirements
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to use own initiative
• Smart appearance

Experience

• Experience of Microsoft office software & Windows
• IT Literate
• The ability to adjust to changes and new ways of working
• Flexible approach, team player, good sense of humour
• Able to take messages accurately and deal with appropriately
• Good telephone manner
• Experience of SystmOne clinical system
• Knowledge of medical terminology

Knowledge

• Excellent communication skills - written and verbal