Cyber IT Specialist: Customer Support & Security

U.S. Army; Tees Valley; On-site; GBP 52,000 - 75,000; Full time

Job summary

A federal agency is seeking an IT Specialist for customer support and technical assistance, responsible for cybersecurity and project management. Key duties include coordinating IT activities, monitoring compliance with security policies, and performing trend analysis for customer training needs. Candidates should be prepared for background investigations, on-call duties, and occasional travel. This position supports the Cyberspace Workforce qualifications and is essential for the agency's operations.

Qualifications

• Background investigation suitability required.
• Must be on call and perform emergency overtime.
• Occasional TDY travel up to 5%.

Responsibilities

• Coordinate schedules for IT support activities.
• Plan and schedule the installation of hardware and software.
• Monitor systems for compliance with security policies.
• Conduct trend analysis for customer training needs.

Job description

A federal agency is seeking an IT Specialist for customer support and technical assistance, responsible for cybersecurity and project management. Key duties include coordinating IT activities, monitoring compliance with security policies, and performing trend analysis for customer training needs. Candidates should be prepared for background investigations, on-call duties, and occasional travel. This position supports the Cyberspace Workforce qualifications and is essential for the agency's operations.