Customs Clearance Clerk - 12 hr Shifts

Sterling Cross; Dover; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing freight forwarder in Dover is seeking experienced Customs Clearance Clerks to join their dynamic team. This role offers a 12-hour shift pattern and provides a balanced work-life environment in a fast-paced logistics setting. Candidates should have a minimum of 2 years' customs clearance experience, in-depth knowledge of UK customs procedures, and be confident using systems like CNS and Destin8. A proactive attitude and strong organisational skills are essential for managing imports and exports effectively.

Qualifications

• A minimum of 2 years' customs clearance experience within a freight forwarding or logistics environment.
• In-depth knowledge of UK customs procedures and commodity classification.
• Excellent organisational and communication skills, especially under time pressure.

Responsibilities

• Preparing and processing customs entries for imports, exports, and transit declarations.
• Liaising with HMRC and port authorities for compliant clearances.
• Managing customs procedures including Export Declarations and Customs Warehousing.

Skills

Customs clearance experience

Knowledge of UK customs procedures

Organisational skills

Communication skills

Attention to detail

Tools

CNS

Destin8

Multifreight

Job description

Customs Clearance Clerk - 12 hour shift pattern

Dover

Up to £35,000 (dependent on experience)

Shift Pattern: 2 days (07:00‑19:00), 1 night off, 2 nights (19:00‑07:00), followed by 4 days off

Must have own transport due to location and hours

A well‑established and growing freight forwarder is seeking 2 experienced Customs Clearance Clerks to join their dynamic team.

Working a great shift pattern as above, this role offers a fantastic work‑life balance in a fast‑paced logistics environment. You'll play a vital part in the end‑to‑end management of customs formalities across imports, exports, and transit, supporting a wide range of international movements.

What you'll be doing:

• Preparing and processing customs entries for imports, exports, and transit declarations using CNS, Destin8, and Multifreight
• Liaising with HMRC, port authorities, and internal teams to ensure smooth and compliant clearances
• Managing a variety of procedures including Home Use, Temporary Admission, T1 transit, CFSP, Customs Warehousing, and Export Declarations
• Classifying goods using the UK Global Tariff and ensuring all documentation is accurate and complete
• Advising clients on customs requirements and assisting with queries or post‑entry corrections
• Keeping up to date with UK customs regulations and changes in legislation
• Working collaboratively with freight, warehousing, and transport teams to meet tight deadlines

What you'll bring to the role:

• A minimum of 2 years' customs clearance experience (import/export) within a freight forwarding or logistics environment
• In‑depth knowledge of UK customs procedures and commodity classification
• Confident using CNS, Destin8, and ideally Multifreight
• Excellent organisational and communication skills, especially under time pressure
• Strong attention to detail and ability to handle multiple shipments simultaneously
• A proactive attitude and ability to work both independently and as part of a team
• Road freight or multimodal exposure is useful, though not essential

This shift‑based opportunity suits someone looking for a role that provides real responsibility, autonomy, and a balanced rota in an expanding business.

Equality and Diversity

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.