Customer Team Member - Home Delivery Driver

Co-op; Porthcawl; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known retail cooperative in Porthcawl seeks a Customer Team Member – Home Delivery Driver. The role includes delivering orders to customers’ homes and assisting in-store when not driving. Applicants should hold a full UK driving licence for at least 3 years and demonstrate excellent people skills and flexibility for varied shifts. The job offers competitive pay and numerous benefits, including discounts and training. Embrace a role that combines driving with community involvement and customer service.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

31 days of holiday

Virtual healthcare services

Full, paid training

Qualifications

• Must have a full UK driving licence and no more than 6 points.
• Ability to build positive relationships with customers and colleagues.
• Genuine concern for the needs of customers and colleagues.

Responsibilities

• Pick and pack customer orders, then deliver them safely.
• Ensure the delivery vehicle is safe and compliant.
• Assist in the store when not on the road.

Skills

Full UK driving licence held for at least 3 years

Great people skills

Positive approach to change

Flexibility to work a range of shifts

Job description

Customer Team Member – Home Delivery Driver

Location: Lias Road, Porthcawl, CF36 3AH
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!)

This role involves delivering shopping to customers’ homes, so you'll need a full UK driving licence and to have been driving for at least 3 years.

We’re looking for Home Delivery Drivers to join our team at Co‑op.

When you join Co‑op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co‑op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co‑op products in our stores.

As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers’ orders are handled with care and help out in the store when you’re not on the road.

At Co‑op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do:

• Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co‑op out on the road as a safe and considerate driver
• Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
• Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
• Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
• Get involved in all kinds of activities and events to support your local community

This job would suit people who have:

• A full UK driving licence held for at least 3 years and with no more than 6 points
• Genuine concern for the needs of customers and colleagues
• Great people skills, with the ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• The flexibility to work a range of different shifts

Why Co‑op?

• 30% discount on all Co‑op products in-store plus 10% discounts on all other brands
• A pension scheme with up to 10% employer contributions
• Stream – a money management app giving you access to a percentage of your pay as you earn it
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
• 24/7 employee assistance service
• Full, paid training and dedicated support for your personal development and career progression
• Rotas shared three weeks in advance and accessible on your phone
• Cycle‑to‑work scheme

Building an inclusive workplace

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity‑inclusion.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.