Customer Team Leader: Lead & Develop Store Team (Part-Time)

Co-op; Saltburn by the Sea; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading grocery retailer is seeking a Customer Team Leader in Saltburn by the Sea. The role involves coaching staff, ensuring high standards of customer service, and managing store operations. Ideal candidates will demonstrate strong leadership skills along with the ability to maintain a positive shopping experience for customers. This part-time position offers competitive pay and a range of benefits including paid training and a discount on store products.

Benefits

30% discount on products

36 days holiday (pro rata)

Pension scheme with up to 10% employer contributions

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Must be 18 or over to authorize age-related sales.
• Ability to manage store operations effectively.
• Willingness to receive training and support career growth.

Responsibilities

• Provide friendly, helpful service daily.
• Coach and support team members.
• Ensure store safety and compliance.
• Manage stock accuracy and diligence checks.
• Deputize for the Store Manager when needed.
• Engage with the local community.

Skills

Customer service orientation

Team leadership

Organizational skills

Problem-solving

Flexibility in shifts

Job description

A leading grocery retailer is seeking a Customer Team Leader in Saltburn by the Sea. The role involves coaching staff, ensuring high standards of customer service, and managing store operations. Ideal candidates will demonstrate strong leadership skills along with the ability to maintain a positive shopping experience for customers. This part-time position offers competitive pay and a range of benefits including paid training and a discount on store products.