Customer Team Leader — Lead & Develop Store Team

Co-op; Guildford; On-site; GBP 100,000 - 125,000; Part time

Job summary

A community-oriented food retailer in Guildford seeks a Customer Team Leader to join their team. In this role, you will manage the store team, provide exceptional customer service, and develop team capabilities through training. Candidates should possess strong organizational and communication skills while being flexible with shifts. Enjoy competitive pay, comprehensive benefits including holiday, discount, and pension plan. Full training provided to support career growth.

Benefits

36 days holiday

30% discount on Co-op products

Pension scheme with up to 10% contributions

Virtual healthcare services

Qualifications

• Ability to build positive relationships with customers and colleagues.
• Flexibility to work a range of different shifts.
• Desire to learn and grow leadership skills.

Responsibilities

• Provide friendly, welcoming service to customers.
• Coach and supervise the Customer Team Members.
• Ensure the store is safe, legal, and operational.

Skills

Customer service

Team leadership

Problem-solving

Communication

Organizational skills

Job description

A community-oriented food retailer in Guildford seeks a Customer Team Leader to join their team. In this role, you will manage the store team, provide exceptional customer service, and develop team capabilities through training. Candidates should possess strong organizational and communication skills while being flexible with shifts. Enjoy competitive pay, comprehensive benefits including holiday, discount, and pension plan. Full training provided to support career growth.