Customer Team Leader: Lead & Coach Store Team (Part-Time)

Co-op Careers; Illey; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retailer in the UK is seeking a part-time Customer Team Leader to join the team. This role involves coaching staff, delivering high-quality customer service, and deputizing for the Store Manager. The position offers flexible hours, great benefits including 36 days holiday and a pension scheme, as well as a competitive pay rate. Full training will be provided, accommodating varied shift patterns including evenings and weekends. Ideal candidates are customer-focused and ready to lead a team.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on products

Access to virtual healthcare services

Qualifications

• Must be aged 18 or over for authorizing age-related sales.
• Previous customer service experience preferred.
• Ability to lead and support a team in a retail environment.

Responsibilities

• Lead the store team and coach Customer Team Members.
• Deliver outstanding customer service.
• Deputise for the Store Manager as needed.

Skills

Coaching

Customer service

Team leadership

Job description

A leading retailer in the UK is seeking a part-time Customer Team Leader to join the team. This role involves coaching staff, delivering high-quality customer service, and deputizing for the Store Manager. The position offers flexible hours, great benefits including 36 days holiday and a pension scheme, as well as a competitive pay rate. Full training will be provided, accommodating varied shift patterns including evenings and weekends. Ideal candidates are customer-focused and ready to lead a team.