Customer Support Specialist: Career Growth & Impact

lloyds banking group; Slough; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading financial services company in the UK is seeking a Customer Support professional to provide exceptional face-to-face service across its branches. This full-time role offers a competitive salary with opportunities for skill development and career advancement. Ideal candidates are empathetic team players with strong communication skills. The company promotes an inclusive workplace and values diversity.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Share schemes

22 days’ holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• No prior financial services experience required.
• Ability to quickly build relationships with customers.
• Commitment to resolve customer queries effectively.

Responsibilities

• Provide face-to-face support in branches.
• Ensure exceptional customer experience.
• Collaborate with colleagues to meet customer needs.

Skills

Communication skills

Empathy

Team collaboration

Customer service orientation

Job description

A leading financial services company in the UK is seeking a Customer Support professional to provide exceptional face-to-face service across its branches. This full-time role offers a competitive salary with opportunities for skill development and career advancement. Ideal candidates are empathetic team players with strong communication skills. The company promotes an inclusive workplace and values diversity.