Customer Support Specialist: Career Growth & Impact

lloyds banking group; Maidenhead; On-site; GBP 31,000; Full time

Job summary

A financial services organization is looking for a Customer Support representative in Maidenhead to provide face-to-face assistance to customers. Candidates should be people-oriented and committed to delivering exceptional service. This full-time role includes opportunities for career advancement through a skill progression framework and offers a salary starting at £25,000, increasing over time based on performance.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

22 days’ holiday plus bank holidays

Qualifications

• No previous financial services experience required.
• Ability to build relationships quickly.
• Commitment to delivering excellent customer service.

Responsibilities

• Provide face-to-face support to customers.
• Assist customers with financial queries.
• Collaborate with colleagues to meet customer needs.

Skills

People person

Relationship building

Empathy

Integrity

Team collaboration

Job description

A financial services organization is looking for a Customer Support representative in Maidenhead to provide face-to-face assistance to customers. Candidates should be people-oriented and committed to delivering exceptional service. This full-time role includes opportunities for career advancement through a skill progression framework and offers a salary starting at £25,000, increasing over time based on performance.