Customer Support Manager

Trostan Dene; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading customer service company is seeking a Customer Support Manager to lead a team of agents, ensuring high-quality service delivery and fostering a culture of continuous learning. Ideal candidates will have a proven track record in customer or technical support management and excellent communication skills. The position offers a competitive salary and opportunities for professional development within a supportive team culture.

Benefits

Competitive salary

Professional development opportunities

Supportive team culture

Qualifications

• Proven track record in customer or technical support management.

Responsibilities

• Lead a team of agents to ensure high-quality service delivery.
• Foster a culture of continuous learning.
• Drive operational excellence.

Skills

Excellent communication skills

Ability to thrive in fast-paced environments

Job description

A leading customer service company in the UK is looking for a Customer Support Manager to lead a team of agents. The role involves ensuring high-quality service delivery, fostering a culture of continuous learning, and driving operational excellence. Ideal candidates will have a proven track record in customer or technical support management, excellent communication skills, and an ability to thrive in fast-paced environments. The position offers a competitive salary and a supportive team culture, along with professional development opportunities.