Customer Services & Logistics Lead

James Fisher and Sons plc; Westhill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading underwater capability provider is seeking a Customer Services Manager in Westhill, Aberdeen for a 12-month fixed-term contract. The role involves managing customer relationships, ensuring timely deliveries, and overseeing a team to maintain operational effectiveness. Ideal candidates will have experience in customer service and logistics compliance. This position offers a unique opportunity to work within a dynamic environment focused on innovation and customer satisfaction.

Qualifications

• Demonstrable experience with customer relationships.
• Experience in leading a team.
• Knowledge of UK and International logistics/export compliance.

Responsibilities

• Manage and maintain customer relationships, providing updates on delivery.
• Ensure orders are delivered on time and in full.
• Manage the operations team for accurate delivery of goods.

Skills

Customer relationship management

Time management

Team leadership

Logistics compliance

Job description

A leading underwater capability provider is seeking a Customer Services Manager in Westhill, Aberdeen for a 12-month fixed-term contract. The role involves managing customer relationships, ensuring timely deliveries, and overseeing a team to maintain operational effectiveness. Ideal candidates will have experience in customer service and logistics compliance. This position offers a unique opportunity to work within a dynamic environment focused on innovation and customer satisfaction.