Customer Services Administrator

Tate Recruitment; Bedford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Tate Recruitment is seeking a temporary Customer Service Administrator in Bedford, fully office based, to support a busy operation. The role offers a daily pay rate of £14.22 and a standard Monday–Friday schedule from 7:30am to 4:30pm.

You will join a friendly team, focus on backlog clearing, and ensure smooth processes for customers and internal teams. You will rebook engineer visits, migrate data during a major IT integration, and handle high-volume admin duties with precision, while assisting

Qualifications

• Experience in customer service and administrative tasks.
• Proven ability to handle a high workload with accuracy.
• Familiarity with data transfer or IT systems is a plus.

Responsibilities

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep processes running smoothly.

Skills

Customer service

Administration

Attention to detail

Data entry

Tools

Salesforce

Job description

Customer Service Administrator - Temporary Role

Location: Bedford - Fully Office Based

Pay Rate: £14.22 per hour

Contract: Starting Monday 21st September, on an ongoing basis

Hours: 7:30am-4:30pm, Monday to Friday

Are you an experienced Customer Service Administrator looking for a new challenge? We're recruiting on behalf of an excellent business based in Bedford that needs some temporary team members to support their busy operation.

This is a fantastic opportunity to join a friendly and approachable team where your skills will make a real impact. You'll play a key role in clearing a backlog and ensuring smooth processes for customers and internal teams.

What You'll Be Doing

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy and attention to detail.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep everything running smoothly.

What We're Looking For

• Strong Customer Service and Administration skills.
• Excellent attention to detail and ability to manage a high workload.
• Confident learning new systems quickly salesforce experience desired but not essential.
• A proactive, team-focused attitude.

Interested?

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.