Customer Service Administrator

Aspire Recruitment; Bury; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid work - two days in office

Free parking on site

Job summary

Aspire Recruitment is seeking a Customer Service Administrator to join a friendly team in Bury on a 9-month fixed term contract. The role offers hybrid working with two in-office days and a £26,000 salary. You'll handle calls, coordinate services, update the CRM, and maintain records, while building relationships with members, suppliers and clients.

Training and development opportunities are provided. The successful candidate will thrive in a small, supportive environment and be able to manage

Qualifications

• Strong administrative and organisational skills.
• Comfortable using Excel, CRM systems and Microsoft Office.
• Excellent communication skills, both written and verbal.

Responsibilities

• Speaking with members, suppliers and clients to coordinate services and answer queries.
• Building strong relationships over the phone and providing first-class customer service.
• Updating and maintaining the CRM system.
• Managing spreadsheets and maintaining accurate records.
• Supporting the smooth running of the customer function.
• Working closely with colleagues across the business.

Skills

Phone communication

Organisational skills

Attention to detail

Multitasking

Team player

Tools

CRM systems

Excel

Microsoft Office

Job description

Customer Service Administrator
£26,000
9-Month Fixed Term Contract
Bury Location
Monday to Friday 9am to 5.30pm - some flexibility on start times
Hybrid - minimum 2 days in the office per week ideally Thursday and Friday
Free parking on site

Are you an organised people person who enjoys building relationships and providing excellent customer service?

We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture.

What you'll be doing:

• Speaking with members, suppliers and clients to coordinate services and answer queries.
• Building strong relationships over the phone and providing first-class customer service.
• Updating and maintaining the CRM system.
• Managing spreadsheets and maintaining accurate records.
• Supporting the smooth running of the customer function.
• Working closely with colleagues across the business.

About you:

• Confident on the phone and happy speaking with people throughout the day.
• Strong administrative and organisational skills.
• Comfortable using Excel, CRM systems and Microsoft Office.
• Excellent communication skills, both written and verbal.
• Enjoys working as part of a small, close-knit team.
• Able to manage multiple priorities with attention to detail.

Why apply?

• Supportive and welcoming team environment.
• Training and development opportunities.
• Varied role with plenty of interaction and relationship building.
• Opportunity to make a real impact within a growing organisation.

The office is not within walking distance of the tram network, so applicants should be able to travel reliably by car or bus.

This role is on a contract basis for 9 months but could lead to a permanent role for the right person.

We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Aspire Recruitment is committed to equality, diversity, and inclusion.