Customer Services Administrator – Bedford

Ruth Wagstaff Recruitment Ltd; Bedford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Tate in Bedford is recruiting for a Temporary Customer Service Administrator to join a busy team. The role is fully office-based, 7:30am–4:30pm, Monday to Friday, with pay at £14.22 per hour.

You will help clear backlogs, support customers and internal teams, and assist with data transfers during an IT integration. Key duties include rebooking visits, data migration between systems, handling high volumes of admin tasks, and addressing invoicing issues.

Qualifications

• Strong Customer Service and Administration skills.
• Excellent attention to detail and ability to manage a high workload.
• Confident learning new systems quickly; Salesforce experience desired but not essential.
• A proactive, team-focused attitude.

Responsibilities

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy and attention to detail.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep everything running smoothly.

Skills

Customer service

Administration

Attention to detail

High workload management

Learning quickly

Team player

Tools

Salesforce

Job description

Customer Service Administrator – Temporary Role

Location: Bedford – Fully Office Based
Pay Rate: £14.22 per hour
Contract: Starting Monday 21st September, on an ongoing basis
Hours: 7:30am-4:30pm, Monday to Friday

Are you an experienced Customer Service Administrator looking for a new challenge? We’re recruiting on behalf of an excellent business based in Bedford that needs some temporary team members to support their busy operation.

This is a fantastic opportunity to join a friendly and approachable team where your skills will make a real impact. You’ll play a key role in clearing a backlog and ensuring smooth processes for customers and internal teams.

What you’ll be doing:

• Rebooking engineer visits when appointments are cancelled or technicians are unable to attend.
• Transferring data from an old system to a new platform following a major IT integration.
• Managing high-volume administrative tasks with accuracy and attention to detail.
• Resolving invoicing issues and supporting complaint handling where needed.
• Working with Salesforce and other systems to keep everything running smoothly.

What we’re looking for:

• Strong Customer Service and Administration skills.
• Excellent attention to detail and ability to manage a high workload.
• Confident learning new systems quickly salesforce experience desired but not essential.
• A proactive, team-focused attitude.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Tenure: Contract